Inside Sales Engineer

emerson; Stockport; On-site; GBP 80,000 - 100,000; Full time

Job summary

A technology solutions company in Stockport is seeking an Inside Sales Engineer. In this role, you will analyze customer inquiries, develop proposals, and collaborate with the sales team. Strong communication skills and customer-centric approach are key. The company offers a supportive work environment with a focus on professional development and work-life balance.

Benefits

Competitive benefits plans

Comprehensive medical care

Opportunities for growth and development

Qualifications

• Comfort with CRM systems like Oracle or willingness to learn.
• Ability to convey technical information clearly and concisely.
• Prioritize customer needs and experiences in work.

Responsibilities

• Analyze customer inquiries and develop proposals.
• Collaborate strategically with Field Sales and Account Management.
• Manage proposals and orders with a focus on accuracy.
• Support development of customer relationships.

Tools

CRM and Order Management Systems

Technical Communication

Job description

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There's an exciting opportunity at Emerson for an Inside Sales Engineer in our Stockport Team!We're seeking dedicated professionals, with a passion for impactful teamwork and out-of-the-box problem-solving in the technology-driven world of Control Valve solutions.

If this sounds like an interesting job for you, we welcome your application! Remember, we're all about support and collaboration. Our work environment is designed to help you thrive and succeed while ensuring you feel guided and cared for every step of the way.

In This Role, Your Responsibilities Will Be:

• Customer Inquiry Analysis & Proposal Development: Carefully analyze customer inquiries to understand their specific needs. Develop precise and thoughtful proposals that align with those requirements, ensuring a high level of customer satisfaction.
• Strategic Collaboration: Work closely with Field Sales and Account Management to streamline sales strategies and customer engagements. Your role in these partnerships will be crucial for delivering cohesive and effective solutions.
• Order Accuracy & Management: Focus on the meticulous management of proposals and orders, ensuring every detail is correct and every process is followed to maintain the integrity and reliability of our sales operations.
• Relationship Support: Support the development of customer relationships through thoughtful communication and reliable follow-ups. Your contributions will help build a foundation of trust and respect with our clients.

Who You Are:

You keep in touch with customers. You build the customer relationships. You prepare content for communication that is impactful. You create a plan and outline for various audiences. You make new connections and build relationships in other areas and teams. You consult diverse resources and ask more questions. You use more problem-solving tools.

For This Role, You Will Need:

• CRM & Order Management Systems: Comfort with CRM systems like Oracle, or an openness to learning them, is important for efficiently managing customer information and orders.
• Product Knowledge: The willingness and technical interest to learn about our product offerings is required. We provide comprehensive training and resources to ensure you can confidently guide our customers.
• Clear Technical Communication: The ability to convey technical information in a clear, concise manner is key from the start. You'll need to balance technical accuracy with simplicity to ensure our solutions are both effective and understandable.
• Customer-Centric Approach: Prioritize the needs and experiences of our customers in your work, aiming to provide solutions that meet their specific requirements with care and precision.
• Attention to Detail: Emphasize accuracy and thoroughness in managing proposals and orders, ensuring that every piece of information is correct, and every process step is followed.
• Team Integration: Value the strength of teamwork, contributing your ideas and efforts in a way that complements and enhances our collective goals.
• Commitment to Learning: Maintain a commitment to personal growth and professional development, especially in understanding our products and systems, to continually improve your contributions to the team.

Preferred Skills that Set You Apart:

• Understanding of Control Valves: Having a foundational knowledge of control valves or process control systems. The ability to expand upon this knowledge and incorporate it thoughtfully into customer proposals will be key to the future success in this role.

Our Offer to You

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement.

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, build a stronger community and provide greater professional development for our employees.