Inside Sales Engineer

Cressall Resistors Ltd; Leicester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

4% employer contributory pension

Life insurance

Health Cash Plan

Employee Assistance Programme

Cycle to Work scheme

Professional development opportunities

Job summary

Cressall Resistors Ltd in Leicester is seeking an Internal Sales Engineer (Electrical) to be the first point of contact for customers, providing technical support through the sales process. You’ll work with engineering and manufacturing teams to tailor solutions, prepare quotations, and convert enquiries into profitable orders.

The ideal candidate will hold an HNC/HND in Electrical Engineering or equivalent apprenticeship, with experience in a technical or customer-facing role, and strong

Qualifications

• HNC/HND in Electrical Engineering, or equivalent apprenticeship and industry experience.
• Experience in a technical, engineering or customer-facing environment.
• Strong technical problem-solving skills with the ability to communicate complex information clearly.
• Customer-focused, organised and proactive, with strong Microsoft Office skills.

Responsibilities

• Manage customer enquiries and provide a professional first point of contact.
• Develop technical solutions, designs and costed proposals to meet customer requirements.
• Prepare and follow up quotations and tenders to secure new business opportunities.
• Provide product knowledge, application support and technical guidance to customers.
• Process orders accurately and coordinate effectively with internal teams.
• Build strong customer relationships and identify opportunities for business growth.

Skills

Customer-facing

Technical problem-solving

Communication skills

Education

HNC/HND in Electrical Engineering

Tools

Microsoft Office

Job description

Department: Engineering

Reports To: Engineering Manager

Location: Leicester

Hours: 37.75 (08:15 – 17:00 (Mon-Thurs), 08:15 – 13:00 (Fri))

Join Cressall Resistors

With over 120 years of engineering heritage, Cressall Resistors Ltd designs and manufactures innovative resistor solutions used in critical industrial and energy applications worldwide.

As we continue to grow, we're looking for an Internal Sales Engineer (Electrical) to join our Medium Voltage division. This is an excellent opportunity for an electrically qualified professional who enjoys combining technical expertise with customer interaction, helping customers find the right solutions while supporting business growth and commercial success.

The Role

As an Internal Sales Engineer (Electrical), you will be the first point of contact for customers, providing technical support throughout the sales process. You'll work closely with customers, engineering and manufacturing teams to develop tailored solutions, prepare quotations and convert enquiries into profitable orders while ensuring a high standard of customer service.

Key Responsibilities

• Manage customer enquiries and provide a professional first point of contact.
• Develop technical solutions, designs and costed proposals to meet customer requirements.
• Prepare and follow up quotations and tenders to secure new business opportunities.
• Provide product knowledge, application support and technical guidance to customers.
• Process orders accurately and coordinate effectively with internal teams.
• Build strong customer relationships and identify opportunities for business growth.

About You

• HNC/HND in Electrical Engineering, or equivalent apprenticeship and industry experience.
• Experience in a technical, engineering or customer-facing environment.
• Strong technical problem-solving skills with the ability to communicate complex information clearly.
• Customer-focused, organised and proactive, with strong Microsoft Office skills.

Benefits

• 25 days' annual leave plus bank holidays.
• 4% employer contributory pension scheme.
• Life insurance and Health Cash Plan.
• Employee Assistance Programme.
• Cycle to Work scheme.
• Opportunities for professional development and career progression.

Please note: We benchmark compensation against your skills, experience and market value. As a result, we do not advertise fixed salary ranges, but salary banding will be shared during the initial recruitment conversation.

Why Join Us?

Join a long-established and innovative manufacturing business, where you'll contribute to varied engineering projects, develop your skills and grow within a supportive and experienced team.

Inclusion & Diversity

At Cressall, we're committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all qualified candidates and are happy to provide reasonable adjustments throughout the recruitment process.