Internal Sales Engineer

Nicholas Associates; England; On-site; GBP 35,000 - 38,000; Full time

Job summary

Nicholas Associates in Leicestershire seeks an Internal Sales Engineer to be the frontline contact for customers within the Medium Voltage division. You will guide orders from enquiry through to profitable delivery, offering technical guidance and tailored solutions to match customer needs.

This role emphasizes strong collaboration with engineering and manufacturing teams, providing pre-sales support, accurate quotations, and excellent customer service to drive growth and ensure quality and

Qualifications

• HNC in Electrical Engineering or equivalent apprenticeship.
• Strong IT skills with Word and Excel.
• Experience with large OEMs, contractors or international customers.
• Knowledge of high-power/high-voltage applications.

Responsibilities

• Managing customer enquiries, acting as the first point of contact via phone, email and customer visits.
• Understanding customer requirements and developing suitable technical solutions, designs and costed proposals.
• Preparing and following up accurate quotations and tenders to secure profitable business.
• Providing expert product knowledge, application support and pre-sales technical guidance to customers.
• Processing orders efficiently, maintain accurate records and ensure effective communication between customers and internal teams.
• Building strong customer relationships, identifying new business opportunities and complying with all Health & Safety, Quality and Environmental requirements.

Skills

Technical knowledge

Customer-facing

Communication skills

Problem solving

Education

HNC in Electrical Engineering (or equivalent apprenticeship)

Tools

Microsoft Office

Job description

Position: Internal Sales Engineer

Location: Leicestershire

Salary: 35-38K

Nicholas Associates have an excellent opportunity for an Internal Sales Engineer, to join an established & growing client in the Leicestershire area.

Working within the Medium Voltage division, the Internal Sales Engineer will be the frontline contact for customers. This role supports customers throughout the sales process, providing technical guidance, developing tailored solutions and converting enquiries into profitable orders.

Acting as a key link between customers, engineering and manufacturing teams the role ensures customer requirements are accurately understood, specified and delivered while supporting business growth, maintaining strong customer relationships and contributing to the successful delivery of commercial objectives.

Key Responsibilities:

• Managing customer enquiries, acting as the first point of contact via phone, email and customer visits.
• Understanding customer requirements and developing suitable technical solutions, designs and costed proposals.
• Preparing and following up accurate quotations and tenders to secure profitable business.
• Providing expert product knowledge, application support and pre-sales technical guidance to customers.
• Processing orders efficiently, maintain accurate records and ensure effective communication between customers and internal teams.
• Building strong customer relationships, identifying new business opportunities and complying with all Health & Safety, Quality and Environmental requirements.

You will have:

• HNC in Electrical Engineering (or equivalent apprenticeship) with previous experience in a similar technical/customer-facing role.
• Strong technical and problem-solving skills, with the ability to interpret technical information and communicate it effectively to others.
• Customer-focused with excellent communication skills and a self-motivated, proactive approach.
• Strong IT skills, including Microsoft Office (Word and Excel), with excellent organisation, accuracy and attention to detail.
• Experience working with large OEMs, contractors or international customers.
• Previous experience or knowledge of high-power or high-voltage applications.

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.