Inside Sales Coordinator (French Speaker)

Element Solutions Inc; Woking; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading specialty chemicals company in Woking is seeking an Inside Sales Coordinator (French Speaker) to enhance customer service and sales activities. Key responsibilities include co-ordinating orders, engaging with customers through proactive communications, and supporting the sales team. Ideal candidates will have experience in sales or customer service, strong communication, and organizational skills. This position offers a competitive salary, performance-related bonus, and additional benefits, including private medical insurance and 25 days of annual leave.

Benefits

Performance-related bonus

Matched pension up to 8%

Private medical insurance

Life Assurance at four times salary

25 days annual leave plus public holidays

Qualifications

• Experience in internal sales or customer service equivalent role.
• Confident in handling MS Office and ERP systems.
• Ability to work in a team and possess good social skills.

Responsibilities

• Co-ordinate all orders, queries and complaints.
• Maintain and increase the Fernox business through proactive telephone contact.
• Assist management with specific merchant requests and reporting.
• Ensure sales desk and phone lines are covered during office hours.
• Provide business support on commercial, technical and marketing projects.

Skills

Excellent communication skills

Team player

Negotiation skills

Solution-oriented approach

MS Office proficiency

Knowledge of ERP systems

Additional languages

Education

A Level standard

Job description

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Inside Sales Coordinator (French Speaker)

Business Unit: MEIS

Division: Fernox - Business

Fernox is a leading manufacturer of water treatment chemical products, central heating system filters, plumbing consumables and diagnostic testing services. Fernox has pioneered the development of energy efficient products both for traditional and renewable technology in domestic and commercial applications. The business is committed to a progressive Research and Development programme and has invested in an extensive in-house R&D team of scientists a based in the UK, US and India. Its operating headquarters are located in Woking, UK with manufacturing facilities in the UK and Europe and offices in France, Germany, Italy, Belgium, Netherlands, Hungary, People’s Republic of China and the US, with plans to expand further into Eastern Europe and Asia. Fernox operates as a subsidiary business of MacDermid Enthone Industrial Solutions, a global diversified producer of high technology specialty products and a provider of technical services, and is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.

Who are we looking for?

Our ideal candidate will ensure the smooth operation of regional Fernox sales activities, monitoring and analysing customer buying patterns and trends, maintaining warehouse stock levels, providing technical help to local customers, getting involved in and supporting local marketing activities, and liaising with commercial, technical and marketing projects.

What will you be doing?

• Co-ordinate all orders, queries and complaints to ensure that Fernox delivers the highest possible customer service standards
• Actively maintain and increase the Fernox business through proactive telephone contact with the customer base, and participate in regular telesales projects, coordinated with management and assist the regional sales team in meeting targets
• Assisting management with specific merchant requests, and responding with regular reporting, including EDI (Electronic Data Input) and CMI (Centrally Managed Inventory)
• Along with the sales team ensure the sales desk and phone lines are covered during the opening hours of the sales office
• Process orders and provide business support as appropriate in dealing with working on commercial, technical and marketing projects

Who are you?

Ideally you will have experience within a similar environment, either in an Inside Sales role or Customer Services. You should have excellent communication skills, be a team player and willing to take on a challenge.

You will be educated to at least A Level standard.

What competencies will you need?

• Experience in internal sales or customer service equivalent role
• Excellent communication skills including negotiation skills
• Solution-oriented approach
• Ability to work in a team and good social skills
• Additional languages would be an advantage
• Confident handling of MS Office and good knowledge of ERP systems

We are Offering...

Challenge Yourself and Impact the Future! - We are offering a competitive base salary plus performance related bonus. In addition you will receive a matched pension (up to 8%), private medical insurance, cashplan, Life Assurance at four times base salary plus 25 days annual leave in addition to Public Holidays.

Teamwork - At Element Solutions Inc, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.

Equal Opportunity Employer

All qualified applications will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin or disability. #LI- IF1