Inside Sales Consultant

Johnson Controls; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global technology company in Manchester is seeking an Inside Sales Representative. The role involves managing sales opportunities and providing exceptional customer service to drive revenue. The ideal candidate will have strong communication skills and the ability to work within a team while handling their workload. Knowledge of the HVAC industry is advantageous. A competitive salary and benefits package, including a commission scheme, are offered.

Benefits

Competitive salary

Commission scheme

Pension

Life assurance

Employee assistance program

Qualifications

• Computer literate with ability to use Microsoft Office applications.
• Excellent customer service skills to ensure a customer-first experience.
• Strong verbal and written communication skills.

Responsibilities

• Manage a pipeline of opportunities to close sales.
• Liaise with management to secure business.
• Provide updates and customer service to clients.

Skills

Customer service

Verbal communication

Written communication

Time management

Teamwork

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

What you will do

Reporting to Inside Sales Manager, you will be responsible for securing revenue from quoted works from our external sales teams. You will also act as a queue manager, responsible for ensuring opportunities are directed appropriately between external and internal sales teams.

How you will do it

• Effective management of a pipeline of opportunities to close and win
• Liaising with management teams to secure business
• Completing pricing checks and negotiating with customers to secure revenue
• Providing customer service including updates to customers
• Speaking with customers to understand needs, opportunities to cross sell/ up sell
• Calling customers to build relationships and repeat business
• Strong Organization and communication skills between stakeholders

What we look for

• Computer literate - to be able to use outlook, word, excel, and internal systems (training will be provided on these)
• Excellent customer service skills to provide a customer first experience.
• Excellent verbal and written communication skills
• Be able to work as part of a team but also manage own workload.
• Be able to work to targets and meet KPI’s set.
• Product knowledge in the HVAC business would be an advantage

If you are successful we can offer you a company culture that promotes work life balance, a commitment to continued learning and development, access to mental health support, a fantastic benefits package which includes a competitive salary, commission scheme, pension, life assurance, employee assistance program, employee referral scheme, discount on Johnson Controls security products including ADT Smart Home plus voluntary schemes for childcare vouchers, cycle to work, eye care vouchers and holiday purchase.

Who are we?

At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

#AVRIL

#LI-Hybrid