Inside Sales Associate (m/f/d)

Nordsonhcm; United Kingdom; Remote; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a motivated Inside Sales Associate to enhance customer relationships and drive sales growth in the UK. In this dynamic role, you will manage customer accounts, promote products, and support external sales teams. The position offers a flexible work schedule and a comprehensive benefits package, making it an excellent opportunity for those looking to thrive in a collaborative environment. Join a team dedicated to innovation and customer satisfaction, where your contributions will play a key role in achieving corporate objectives and fostering a diverse workplace.

Benefits

Flexible Work Schedule

Comprehensive Benefits Package

Opportunities for Growth and Development

Qualifications

• 2-5 years of inside sales experience, preferably in a technical role.
• Strong customer ethics and professional telephone manner.

Responsibilities

• Manage and grow sales within allocated customers via calls and emails.
• Support external sales with administrative tasks and quotations.

Skills

Inside Sales Experience

Customer Relationship Management

Communication Skills

Negotiation Skills

Time Management

Microsoft Office

CRM Sales Platforms

Creative Problem Solving

Tools

Nordson C4C

Microsoft Office

Job description

Inside Sales Associate (m/f/d)

Inside Sales Associate (m/f/d)

Apply locations United Kingdom - Remote time type Full time posted on Posted 5 Days Ago job requisition id REQ39646

Nordson Packaging, a global leader in precision dispensing, fluid management, and related technologies, is seeking a highly motivated and talented Inside Sales Associate (m/f/d) to join our team in the area of Buckinghamshire, UK. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

This is an Internal Sales role responsible for the management and development of Nordson customers in the UK. This position will involve both proactive and reactive activities to look after the assigned customer base, whilst also supporting two external salespeople with some administration tasks.

Manage & grow sales within allocated customers through close interaction using telephone, email & other office based concepts. All records to be updated using Nordson C4C computer system.

• Promote Nordson products to both new & existing customers in the UK & Ireland with aim to grow business yearly in line with corporate objectives.

• Identify & develop new system sales in the end user business through close interaction with customers, aim to increase machine population through targeted approach using market & application knowledge.

• Develop recapitalisation business for old systems installed base by developing & managing a competitive trade-in concept.

• Pro-actively develop aftermarket business through promotion of engineering, parts & maintenance products. Target to increase the average aftermarket spend per machine.

Role and Responsibilities

• Maintain & develop customer relationships through telephone, email, remote meetings etc.

• Establish & update customer data (contacts, IBase & Tel No) for each account in C4C.

• Generate system sales revenue from your customers using our obsolescence programme.

• Promote aftermarket portfolio (spare parts, training, service contract).

• Identify new potential customers & revenue streams through market research & references.

• Support field based team with quotations & administration support as required.

• Handling of incoming telephone calls, email & office administrative duties as required.

• Any other duties as requested by management.

Skills and Qualifications

• 2 to 5 years previous experience within an inside sales environment, preferably in a technical sales role.

• Professional telephone manner with strong customer ethics.

• Good oral and written communication / negotiation skills including value selling concepts.

• Target driven with the ability to measure own success using KPI's.

• Ability to work using their own initiative or equally as part of a team.

• Capable of working to set standards / deadlines & show good time management.

• Possess a creative flare with the ability to think 'out of the box' to satisfy customers needs.

• Proficient in Microsoft Office & have experience with CRM sales platforms.

• Knowledge of web based media & email promotions.

• Well presented, enthusiastic & flexible in day to day duties.

Travel

• No travel required.

Benefits

We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development.

Interested?

If you are interested in being a part of a team that is dedicated to providing advanced inspection and testing solutions and creating an inclusive and diverse workplace, please apply online with your CV.