Inside Sales Associate

Resideo; Kingston upon Hull; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the electronic security industry seeks an Inside Sales Associate for its Hull store. The role involves growing customer accounts, enhancing sales performance, and building lasting customer relationships while providing excellent service and product knowledge. This stable position offers Monday to Friday working hours, competitive company benefits, and genuine opportunities for career progression.

Benefits

Stable permanent role working Monday to Friday

Excellent company benefits + pension contribution

Genuine opportunities for progression

Qualifications

• Prior sales/customer service experience in trades or wholesale environment preferred.
• Excellent verbal and written communication skills.
• Basic knowledge to operate Microsoft Office.

Responsibilities

• Grow revenue and increase margin of assigned accounts.
• Manage customer accounts through steady communication.
• Promote exceptional customer service and maintain customer interactions.

Skills

Communication

Customer Service

Sales Skills

Education

1 year of Sales Experience

Tools

Microsoft Office

Job description

ADI Global Distribution now have the opportunity for a Inside Sales Associate to join the ADI team at our Hull store. This role will be working Monday - Friday and offers excellent, long-term opportunities to build a career within the electronic security industry.

As a Inside Sales Associate, you will be responsible for increasing market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.

JOB DUTIES:

Grow Customer Accounts for Profit

• Meet performance targets by growing revenue and increasing the margin of assigned accounts.
• Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
• Increase customer base by adding new customers
• Identify opportunities and convert customer purchases from competition
• Manage all existing accounts through steady communication using Customer Database
• Make Outbound Calls and reach a minimum number of calls every day to present leads.

Build Customer Relationship

• Promote positive relationships within the ADI organisation to encourage team sales and promote exceptional customer service for customers.
• Educate customers about new products and product lines by keeping abreast of new developments in the industry.
• Maintain and update customer interactions in the tracking system

Demonstrate Product Knowledge

• Apply knowledge of products and/or services and sell it to customers
• Explain features and advantages to customers in entire non-technical terms
• Stay up to date on new offerings, technology trends through Industry News, and various other sources.

Create Brand Value - Promote ADI

• Leverage ADI Resources, Services, and Programs to educate customers
• Provide exceptional shopping experience in-store, by phone, and online.

YOU MUST HAVE:

• Prior sales/customer service experience - preferably in a trades or wholesale environment but equally retail will be considered favourably
• 1 year of Sales Experience
• Excellent verbal and written communication skills
• Computer literacy skills – Basic Knowledge to Operate Microsoft Office
• Desire to be in a Sales role and be accountable for Sales Revenue

WE VALUE:

• Prior industry experience
• Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
• Knowledge of Customer Relationship Management Tools
• Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
• Ability to work as part of a team and autonomously
• Highly competitive Sales Skills with a desire to contribute to a winning team/organisation

WHAT'S IN IT FOR YOU

• Stable permanent role working Monday to Friday.
• Excellent company benefits + pension contribution
• Genuine opportunities for progression
• Opportunity to work for a forward-thinking global brand

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Created on 17/07/2025 by TN United Kingdom