Inside Sales Associate

Resideo; Cardiff; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leader in electronic security solutions is seeking an Inside Sales Associate for their Cardiff store. The successful candidate will increase market share, build relationships with customers, and provide solutions tailored to customer needs. This role requires sales experience and strong communication skills, with opportunities for career growth in the electronic security industry.

Qualifications

• 1 year of Sales Experience is required.
• Excellent verbal and written communication skills are essential.
• Basic knowledge to operate Microsoft Office is necessary.

Responsibilities

• Grow customer accounts for profit and meet performance targets.
• Build positive relationships and educate customers about products.
• Demonstrate product knowledge and create brand value.

Skills

Sales Experience

Communication Skills

Computer Literacy

Negotiation Skills

Customer Relationship Management

Job description

ADI Global Distribution now have the opportunity for a Inside Sales Associate to join the ADI team at our Cardiff store. This role will be working Monday - Friday and offers excellent, long-term opportunities to build a career within the electronic security industry.

As a Inside Sales Associate, you will be responsible for increasing market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.

JOB DUTIES:

Grow Customer Accounts for Profit

• Meet performance targets by growing revenue and increasing the margin of assigned accounts.
• Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
• Increase customer base by adding new customers
• Identify opportunities and convert customer purchases from competition
• Manage all existing accounts through steady communication using Customer Database
• Make Outbound Calls and reach a minimum number of calls every day to present leads.

Build Customer Relationship

• Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
• Educate customers about new products and product lines by keeping abreast of new developments in the industry.
• Maintain and update customer interactions in the tracking system

Demonstrate Product Knowledge

• Apply knowledge of products and/or services and sell it to customers
• Explain features and advantages to customers in entire non-technical terms
• Stay up to date on new offerings, technology trends through Industry News, and various other sources.

Create Brand Value - Promote ADI

• Leverage ADI Resources, Services, and Programs to educate customers
• Provide exceptional shopping experience in-store, by phone, and online.

YOU MUST HAVE:

• 1 year of Sales Experience
• Excellent verbal and written communication skills
• Computer literacy skills – Basic Knowledge to Operate Microsoft Office
• Desire to be in a Sales role and be accountable for Sales Revenue

WE VALUE:

• Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
• Knowledge of Customer Relationship Management Tools
• Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
• Prior distribution experience
• Excellent Negotiation Skills
• Ability to work as part of a team and autonomously
• Highly competitive Sales Skills with a desire to contribute to a winning team/organization

#LI-KM1

#LI-ONSITE