Inside Sales

Outokumpu Chrome Oy; Sheffield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading stainless steel company in Sheffield is seeking an Inside Sales person to provide sales support for designated customers. The role involves managing customer enquiries and orders, resolving complaints, and liaising with production units. The ideal candidate has GCSE Maths & English and is a team player with strong task prioritization skills. Interested applicants should apply by Friday 8th August.

Qualifications

• Ability to work as part of a team and with all levels of personnel.
• Ability to prioritize tasks.

Responsibilities

• Process and handle all aspects of customer enquiries and orders.
• Investigate and resolve customer complaints.
• Liaise with production units to meet customer requirements.

Skills

Team collaboration

Task prioritization

Education

GCSE Maths & English

Job description

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Outokumpu Stainless Distribution are looking for an Inside Sales person to join the team in their Service Centre in Sheffield.

The purpose of the role is to provide inside sales support for a designated customer base.

The main responsibilities of the role are:

• Process and handle all aspects of customer enquiries and orders from receipt to order fulfilment.
• Responsibility for administration of designated customers including all aspects of communication.
• Investigate and resolve customer complaints in a prompt and professional manner.
• Provide support to field sales and key account managers as required.
• Liaise with production units to ensure that customer requirements are met in a timely fashion and according to plan.
• Acquire comprehensive product and customer knowledge in order to discuss and inform on developments both internally and with customers, and to support new product development initiatives.
• Manage and maintain customer information using CRM.

The ideal candidate should:

• Have GCSE Maths & English
• Have the ability to work as part of a team and with all levels of personnel
• Have the ability to prioritise tasks

If you are interested in applying for this role, please do so by Friday 8th August.