Inside Sales

DX Group; East Midlands; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic individual to join their team in a pivotal sales support role. This position involves driving revenue growth by building strong relationships with prospective customers and supporting the sales team through strategic tele-marketing initiatives. You will have the opportunity to develop your skills in a supportive environment while contributing to the company's success. With a focus on personal development and career progression, this role is perfect for someone eager to make an impact in the logistics and supply chain sector. Join a passionate team and help deliver the promise of excellence!

Benefits

Competitive Rates of Pay

20 Days Holidays + Bank Holidays

Long Service Recognition

Enhanced Maternity & Paternity

Company Pension Scheme

Life Assurance

Employee Assistance Programme

DX Discounts Portal

Career Progression Opportunities

Qualifications

• Experience in logistics or supply chain industry is essential.
• Strong sales skills including prospecting and campaign management.

Responsibilities

• Support revenue generation from new customers and manage prospect pipelines.
• Develop and implement strategic tele-marketing plans.

Skills

Sales Skills

Time Management

Problem Solving

Communication Skills

Networking

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Access

Email

Job description

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Job Summary:

Overall Purpose of Role:
To support the generation of revenue from new customers around the network. Support the team of BDMs, NGSMs & DSMs in building close and effective working relationships with prospective customers. Support the BDMs & DSMs in developing and implementing strategic tele-marketing plans. Support the BDMs & DSMs in identifying and qualifying opportunities for new sales. Qualify inbound opportunities and pass onto a BDM or DSM in line with policy. Build, manage & maintain an ongoing pipeline of prospective customers & call lists.

Main Responsibilities:

1. Make quality new prospect appointments for the BDMs, NGSMs & DSMs across a range of spends and sectors.
2. Together with the BDMs, NGSMs & DSMs, consistently achieve target.
3. Liaise with relevant departments to ensure prospects expectations are always exceeded.
4. Manage your own pipeline of prospects to ensure a constant flow of new business meetings.
5. Qualify and progress inbound sales enquiries and pass to a NGSM, BDM/DSM.
6. Work with DX marketing colleagues to develop and deliver targeted campaigns.
7. Develop short, medium and long term plans to achieve targets.
8. Develop relationships with senior level contacts (internal and external).
9. Attend scheduled sales meetings (internal).

Knowledge, Skills and Experience:

1. Experience within either Parcels/Pallets/Logistics/Supply Chain industry.
2. Strong sales skills (prospecting, qualifying, networking and campaign management).
3. Detailed understanding of sales process and demonstration of world-class sales rigour, hunger and determination.
4. Excellent time management skills.
5. Proven track record of premium quality appointment setting.
6. Excellent presentation and communication skills.
7. Problem solving abilities; able to facilitate discussions.
8. Able to travel within the network and able to work with the minimum of supervision.
9. Microsoft skills i.e. Excel, Word, Email, Access & PowerPoint.

Measures:
Actual qualified appointments for each BDM/DSM. Various KPIs such as call volumes & sector wins or similar set out within a Monthly/Quarterly 1-2-1 framework. Revenue growth within the BDM/DSM team.

Personal Specifications:
Results driven, self-confident individual with an ability to empathise with customers at all levels. Able to work both alone and as part of a team. Consistent drive and energy, positive attitude. Flexible and dynamic work ethic.

Benefits:

• Competitive Rates of Pay
• Holidays: 20 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more

We look forward to hearing from you!