Innovation Engineer

ARAG Legal Services UK; West of England; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

26 days holiday

Company pension scheme

Group Income Protection

Group Legal Protection

Cycle scheme

Employee discounts hub

Sports and Social club

Job summary

ARAG UK is seeking an Innovation Engineer for its Research & Development team within Digital Services. The role focuses on researching, experimenting with, and prototyping emerging technologies, especially AI and Microsoft-based solutions.

You will work with stakeholders across IT, legal and compliance to shape ideas and hand over to delivery teams. You will explore tools, build proofs of concept, assess feasibility, and contribute to adoption through clear documentation and adoption kits.

Qualifications

• Strong understanding of the Microsoft ecosystem and practical experience with tools in that stack.
• Experience with low-code/no-code automation and AI tooling.

Responsibilities

• Researching and experimenting with emerging technologies, particularly AI and Microsoft-based platforms.
• Building proofs of concept and prototypes to demonstrate potential.
• Assessing feasibility, value, security and regulatory considerations.
• Contributing to the technology radar and innovation backlog.
• Collaborating with stakeholders to align with governance and regulatory requirements.
• Producing documentation and adoption kits for handover to delivery teams.
• Supporting automation, efficiency and infrastructure optimisation.
• Promoting experimentation, learning and responsible innovation across the business.

Skills

Microsoft ecosystem

Power Platform

Azure

Microsoft 365

Low-code/no-code tools

AI technologies (GenAI)

SQL

Python

GitHub

Regulated UK environment awareness

Tools

Azure Logic Apps

Azure Storage

Azure Foundry

Azure Cognitive/Search (AI)

GitHub Copilot

Job description

At ARAG, we are enthusiastic about empowering people and exploring technology that makes a real difference. As an Innovation Engineer, you will play a key role in our newly formed Research & Development team within Digital Services, helping us identify and test new ways to improve how we work and the services we provide.

You will join a collaborative and forward‑thinking team where curiosity is encouraged, ideas are valued and responsible innovation is central to everything we do. In this role, you will focus on researching, experimenting with and prototyping emerging technologies, with a strong emphasis on Artificial Intelligence and Microsoft‑based solutions.

Working closely with the Innovation Engineering Manager and colleagues across Digital Services, IT, legal, and compliance, you will explore practical applications for new tools and approaches, assess their feasibility and impact, and help shape ideas before they’re handed over to delivery teams. This is a hands‑on role, combining technical experimentation with collaboration, documentation, and clear communication.

You will be responsible for:

• Researching and experimenting with emerging technologies, particularly AI and Microsoft‑based platforms
• Building proofs of concept and prototypes to demonstrate the potential of new tools and ideas
• Assessing technical feasibility, business value, security and regulatory considerations
• Contributing to our technology radar and innovation backlog
• Working closely with stakeholders to ensure alignment with governance and regulatory requirements
• Producing clear documentation, including adoption kits, to support handover into delivery teams
• Supporting initiatives that drive automation, efficiency, and infrastructure optimisation
• Promoting a culture of experimentation, learning, and responsible innovation across the business

About you

You will be a technically capable and naturally curious individual, motivated by exploring new tools, learning quickly and turning ideas into tangible outcomes. You are comfortable working independently and you also enjoy collaborating with others and communicating technical concepts in a clear, accessible way.

You will have:

• A strong understanding of the Microsoft ecosystem, including Power Platform, Azure and Microsoft 365, with practical experience of tools such as Azure Logic Apps, Azure Storage, Azure Foundry, Azure Communication Services, Azure Cosmos DB, Azure AI Search, Microsoft Copilot Studio and GitHub Copilot
• Hands‑on experience with low‑code/no‑code tools and automation
• Practical experience applying AI technologies, such as GenAI or AI‑driven augmentation, with exposure to AI harness tools like Codex, Claude Code, Cursor and other emerging agent or developer tools, such as OpenAi Agent Builder, CoPilot Workflows; personal AI projects or experimentation with local LLMs would be especially valuable.
• Experience working with data using SQL and/or Python
• Confidence using tools such as GitHub to support prototyping and integration testing
• Awareness of working in a regulated UK environment, with an understanding of FCA, PRA or SRA considerations
• Strong communication skills and a collaborative mindset

You may also bring experience or interest in areas such as machine learning or NLP, infrastructure optimisation, cloud security and governance, Design Thinking, Agile and innovation frameworks, or wider experimentation with emerging AI tools and personal side projects.

Above all, we are looking for someone excited by experimentation, learning, and building what’s next.

In return for your commitment, we will offer you generous remuneration and a benefits package to include:

• 26 days holiday with the option to buy up to a further 5 days
• Company pension scheme with the option to increase contributions
• Group Income Protection for all employees
• Group Legal Protection for all employees
• A choice of either European Motor Assistance or Home Emergency Assistance
• Salary sacrifice benefits including Cycle scheme
• Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
• The option to join our Sports and Social club which organises discounted events such as theatre visits and shopping trips

At ARAG UK we encourage our people to achieve a work-life balance that works for them and are happy to discuss flexible working options.

About The Company

ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have always been aware that it’s the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we’re committed to creating a great place to work for our employees.

We believe it is an exciting time to join ARAG. You can expect an organisation that will challenge and develop you to progress your career.

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.