Initial Contact Worker

Service Care; Milton Keynes; On-site; GBP 18,000 - 25,000; Part time

Benefits offered by this job

Training allowance

Dedicated consultant

Weekly payroll runs

Free registrations

Referral bonus

Sign-up bonus

Compliance checks

Job summary

Service Care is seeking an Initial Contact Worker in Milton Keynes for a short-term contract. The role focuses on making initial contact with families, assessing needs, and signposting to appropriate services, while maintaining records and working with external agencies to ensure comprehensive support.

You'll follow safeguarding policies at all times and contribute to a collaborative team environment, gaining valuable experience in family services and client support throughout the contract term.

Qualifications

• Experience in family services or social work preferred.
• Knowledge of safeguarding policies and procedures.

Responsibilities

• Conduct initial contact with families and clients in a compassionate and professional manner.
• Assess needs of families and individuals at first point of contact.
• Provide information, advice and guidance on available support services.
• Maintain accurate and up-to-date case records.
• Collaborate with team members and external agencies to ensure comprehensive support.
• Follow safeguarding policies and procedures at all times.
• Contribute to a positive team environment and share best practices.

Job description

Job Vacancy: Initial Contact Worker

Are you passionate about supporting families and making a real difference in the community? We are seeking dedicated Initial Contact Worker to join our team on a short-term contract. This is an excellent opportunity for a Family Support Worker with experience in family services to contribute to meaningful work and gain valuable experience.

About the Role

As an Initial Contact Worker , your primary responsibilities will include providing initial contact and support to families, assessing needs, and signposting to appropriate services. This role is vital in establishing positive relationships with clients and ensuring they receive the help they require promptly.

Candidate Responsibilities for the Initial Contact Worker

• Conduct initial contact with families and clients in a compassionate and professional manner
• Assess the needs of families and individuals during first point of contact
• Provide relevant information, advice, and guidance on available support services
• Maintain accurate and up-to-date case records
• Collaborate with team members and external agencies to ensure clients receive comprehensive support
• Follow safeguarding policies and procedures at all times
• Contribute to a positive team environment, sharing best practices

Benefits of Working as an Initial Contact Worker

• £250 Training Allowance to support your professional development
• Dedicated Specialist Consultant to assist throughout your contract
• Opportunity to work with thousands of clients nationwide
• Daily Payroll Runs ensuring timely payments
• Free Candidate Registrations to streamline your application process
• Referral and Loyalty Bonus Schemes rewarding your efforts
• Sign Up Bonus to encourage new registrations
• Free Compliance Checks to ensure all documentation is in order

Salary / Pay Rate

This contract role offers competitive pay, aligned with industry standards for a Family Support Worker in a contract position. Exact pay rate details will be discussed during the application process.

Why Join Us as an Initial Contact Worker?

This short-term contract provides a fantastic opportunity for Family Support Workers to develop their skills within a supportive environment. You’ll gain exposure to a wide range of client cases while benefiting from excellent incentives.