Infringements Executive and Office Administrator

PA Media Group; Milton Heights; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading media organization based in Didcot is seeking an Infringements Executive and Office Administrator to manage infringement claims and provide administrative support. The role requires strong organizational skills, attention to detail, and the ability to communicate effectively. Candidates should have prior experience in an office setting and be comfortable using digital tools. The position offers a competitive salary and a comprehensive benefits package, including generous annual leave and enhanced parental leave.

Benefits

5 weeks of annual leave

Enhanced maternity, paternity, and adoption leave

Company pension scheme

Life Assurance (4x salary)

Annual well-being and volunteering days

Qualifications

• Experience working in an office reception or administrative role.
• Business-level written and spoken English.
• Strong prioritisation skills for managing multiple tasks.

Responsibilities

• Manage infringement claims and case processing.
• Provide key administrative support to the Senior Leadership Team.
• Maintain records and ensure an organized office environment.

Skills

Organizational skills

Communication skills

Attention to detail

Proficient in MS Office

Job description

We thrive on collaboration, innovation, and integrity. Our team works closely with creators, legal experts, and customers to ensure that unauthorized image usage is handled efficiently and professionally. We foster a supportive environment where every team member plays a key role in our mission.

Inclusion: We are committed to building an inclusive workplace where diverse skills, experiences, and perspectives are valued. We support flexible working arrangements where possible and encourage applications from all backgrounds. This role is based in our Didcot office. If you need any adjustments during the recruitment process, please reach out - we're here to support you every step of the way.

The Role

We're looking for an Infringements Executive and Office Administrator to manage infringement claims and ensure the smooth running of our office. This is a fast-paced role where attention to detail, organization, and strong communication skills are essential. In this role, you'll work closely with our Infringements & Secondary Rights Manager, legal teams, and external service providers to process cases and liaise with customers, contributors, and agencies. You'll also provide key administrative support to our Senior Leadership Team (SLT) and maintain an efficient and welcoming office environment.

Your responsibilities will include:

• Infringement Case Management (80%): Processing potential infringement cases with accuracy and efficiency.
• Maintaining clear and up-to-date records of cases.
• Responding to queries from contributors, agencies, customers, and infringers.
• Creating discretionary licenses when necessary.
• Ensuring existing customers are invoiced for detected usages.

Office Administration (20%):

• Acting as front-of-house reception and providing guest hospitality.
• Coordinating with facilities teams for office maintenance.
• Managing incoming and outgoing post, couriers, and deliveries.
• Maintaining stock levels for office and IT supplies.
• Ensuring a presentable and organised office space.
• Arranging First Aid and Fire Warden training.
• Supporting SLT with scheduling and administrative tasks.

To succeed in this role, you will be highly organised, detail-oriented, and able to work independently in a dynamic environment. You'll have a proactive approach to problem-solving and excellent communication skills. You will also need:

• Strong prioritisation skills to manage multiple tasks effectively.
• Business-level written and spoken English, with confidence in handling customer queries.
• Experience working in an office reception or administrative role.
• The ability to work under pressure and meet deadlines.
• A high level of accuracy and attention to detail.
• Proficiency in MS Office and confidence working with digital tools.

Alamy isn't just a global visual content platform; we are at the forefront of protecting creative work. Our infringement services help photographers and agencies safeguard their intellectual property, ensuring fair compensation for their work.

Alongside a competitive salary, we offer a comprehensive benefits package designed to support your well-being and career growth, including:

• 5 weeks of annual leave (plus public holidays)
• Enhanced maternity, paternity, and adoption leave
• Company pension scheme
• Life Assurance (4x salary)
• Annual well-being and volunteering days