Infrastructure Technology Relationship Manager

Millennium; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Millennium is seeking an experienced infrastructure delivery professional to support bespoke investment technology initiatives. You will gather requirements, define infrastructure components, and guide teams on development patterns across the organization.

Role involves coordinating provisioning, maintaining prioritized plans, and driving modernization programs. Occasional travel to offices in Europe, the Americas, and beyond is required.

Qualifications

• Experience delivering infrastructure projects/services in financial services or large global organisations.
• Strong ownership, delivery-focused mindset, and accountability.
• Familiarity with servers, networks, storage, and PC troubleshooting.

Responsibilities

• Gather, analyze, and document technical requirements for Portfolio Managers pursuing bespoke investment strategies.
• Identify appropriate infrastructure components and clearly communicate how they address customer requirements.
• Guide customer teams on standard development patterns used across the organization.
• Coordinate infrastructure provisioning and component deployment across technology teams, supporting new Portfolio Manager onboarding and ongoing requirements.
• Create and maintain prioritized work plans, aligning customer needs, dependencies, and delivery expectations.
• Drive programs to upgrade and modernize customer technology environments.
• Provide customer-focused feedback to platform teams to improve infrastructure products and services.
• Travel occasionally to Millennium offices across Europe, Miami, and New York to support engagement and delivery.

Skills

Cross-team delivery

Ownership & accountability

Server & network knowledge

Linux & Windows admin

Cloud platforms (AWS, GCP, Azure)

Office 365 familiarity

Software development lifecycle

AI tools for analysis

Tools

AWS

GCP

Azure

Office 365

Job description

About Millennium

Millennium is a global, diversified alternative investment firm, founded in 1989. Defined by evolution, innovation and focus, Millennium’s mission is to deliver results for our investors.

About Millennium

Millennium is a global, diversified alternative investment firm, founded in 1989. Defined by evolution, innovation and focus, Millennium’s mission is to deliver results for our investors.

Our people are empowered with both independence and support: the autonomy to pursue ideas with conviction and the backing of a global network committed to collaboration, disciplined risk management and continuous learning. With opportunities to deepen expertise and accelerate development, talent at Millennium is equipped to adapt, evolve and build lasting impact over time. Discover how transformative growth accelerates impact.

Meet the Team

Core to the health and growth of Millennium’s business, the Information Technology organization develops flexible, scalable technology and advanced proprietary systems, including next-generation analytical and trading capabilities. Within Infrastructure Technology, the Relationship Management team connects Portfolio Managers with the infrastructure products and services that support their investment strategies. The team partners with application development, project management, operations, and infrastructure groups to coordinate onboarding and ongoing technology needs across diverse on-premises and cloud environments.

What You'll Do

• Gather, analyze, and document technical requirements for Portfolio Managers pursuing bespoke investment strategies
• Identify appropriate infrastructure components and clearly communicate how they address customer requirements
• Guide customer teams on standard development patterns used across the organization
• Coordinate infrastructure provisioning and component deployment across technology teams, supporting new Portfolio Manager onboarding and ongoing requirements
• Create and maintain prioritized work plans, aligning customer needs, dependencies, and delivery expectations
• Drive programs to upgrade and modernize customer technology environments
• Provide customer-focused feedback to platform teams to improve infrastructure products and services
• Travel occasionally to Millennium offices across Europe, Miami, and New York to support engagement and delivery

What You Bring

• At least four years of infrastructure project or service delivery experience in financial services; experience within a large, global organization is strongly preferred
• Proven ability to manage multiple cross-team deliveries through completion, with strong ownership, integrity, and persistence in driving accountability
• Working knowledge of servers, networks, storage, and PCs, along with basic Linux and Windows administration and troubleshooting experience
• Familiarity with AWS, Google Cloud Platform, Microsoft Azure, and Microsoft Office 365
• Understanding of the software development lifecycle and common development patterns
• Experience using commercial AI tools to accelerate analysis and assessment, including customizing and integrating tools into tailored workflows
• Excellent written, verbal, and presentation skills, with the ability to organize and lead meetings with customers, technologists, and senior leaders
• A detail-oriented, customer-focused, and collaborative approach, with the ability to adapt priorities and respond effectively to urgent business needs