Infrastructure Technical Team Manager

Telefonica Tech; Huntingdon; On-site; GBP 75,000 - 95,000; Full time

Job summary

A leading technology firm in Huntingdon is seeking an experienced Infrastructure Technical Team Manager to oversee a senior infrastructure team. You will be responsible for the availability and performance of critical enterprise systems, driving operational excellence, and leading a team of seasoned engineers. The ideal candidate has extensive experience in enterprise IT infrastructure and leadership. Remote work may be available.

Qualifications

• 5+ years of experience in enterprise IT infrastructure.
• At least 3 years in team leadership or management.
• Strong experience managing virtualized server infrastructure.

Responsibilities

• Lead and develop a team of Level 3 Infrastructure Engineers.
• Ensure continuous availability and performance of systems.
• Oversee implementation and lifecycle management of on-premises infrastructure.

Skills

Leadership skills

Technical problem-solving

Communication skills

Process orientation

Education

Bachelor’s degree in Computer Science

Tools

VMware vSphere

Hyper-V

Windows Server

Active Directory

ITIL

Job description

Infrastructure Technical Team Manager, Huntingdon

Client:

Location:

Huntingdon, United Kingdom

Job Category:

Other

Online job listings

-

EU work permit required:

Yes

Job Reference:

d85fab1517ca

Job Views:

14

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

We are seeking a seasoned Infrastructure Technical Team Manager (Level 3) to lead our senior infrastructure team in supporting and enhancing a mission-critical, on-premises enterprise infrastructure environment. This role is responsible for the availability, scalability, performance, and integrity of enterprise data centre operations, virtualisation platforms, storage systems, and server infrastructure. The successful candidate will combine technical depth with strategic leadership to ensure operational excellence in a large-scale, high-availability setting.

Key Responsibilities

Leadership & Strategic Oversight

• Lead and develop a team of Level 3 Infrastructure Engineers responsible for enterprise infrastructure services.
• Define team objectives, enforce operational standards, and ensure adherence to enterprise architecture and governance policies.
• Promote a culture of accountability, documentation, process improvement, and service excellence.
• Act as the primary escalation point for infrastructure issues affecting enterprise operations.

Enterprise Infrastructure Operations

• Oversee the implementation, support, and lifecycle management of on-premises infrastructure, including:
• Windows and Linux enterprise server environments
• Virtualisation platforms (e.g., VMware vSphere, Hyper-V)
• Enterprise storage systems (SAN, backup/restore, archival)
• Identity and access systems (e.g., Active Directory, ADFS, Group Policy)
• Ensure continuous availability and performance of systems through robust monitoring, patching, and automation.
• Lead technical resolution of high-impact incidents, performing root cause analysis and implementing long-term fixes.
• Maintain relationships with infrastructure vendors, hardware providers, and service partners.

Project & Change Management

• Direct on-premises infrastructure initiatives, including platform upgrades, server refreshes, and data centre improvements.
• Ensure strict compliance with change management procedures and enterprise IT governance frameworks (e.g., ITIL).
• Collaborate with cross-functional IT teams to support broader digital and infrastructure strategies.

Security, Risk, and Compliance

• Ensure all infrastructure aligns with internal security policies and external regulatory requirements.
• Work closely with information security and audit teams to address risks, enforce access controls, and ensure audit readiness.
• Maintain and test enterprise disaster recovery and business continuity solutions for infrastructure resilience.

Additional responsibilities include budgeting, cost control, and licensing/asset management.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
• 5+ years of experience in enterprise IT infrastructure, with at least 3 years in team leadership or management.
• Strong hands-on experience managing:
• Virtualised server infrastructure (VMware vSphere, Hyper-V)
• On-premises storage and backup solutions (e.g., HPE, Pure, Dell, Veeam)
• Microsoft infrastructure (Windows Server, Active Directory, Group Policy)
• Deep understanding of IT service management frameworks (e.g., ITIL) and operational standards.

Preferred Certifications

• VMware Certified Professional (VCP-DCV)
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• ITIL v4 Foundation or Practitioner
• Certifications in storage, backup, or data centre operations

Key Competencies

• Proven leadership in high-availability enterprise environments
• Technical problem-solving and performance tuning skills
• Effective communication with technical and executive stakeholders
• Process-oriented with a focus on operational excellence

We welcome candidates who may not match every requirement but believe they are a great fit. Please note that a valid work permit may be required if you are not a passport holder of the country for the vacancy. Applications should be submitted via the 'Apply now' button. For more information, visit our Blog.