Infrastructure Team Leader

Burges Salmon; West of England; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Burges Salmon is seeking an Infrastructure Team Leader to guide a skilled IT infrastructure and security team. The role blends leadership with hands-on technical work across cloud, on‑premises, and security domains.

You will manage workloads, partner with the Infrastructure & Security Manager on initiatives, and drive continual improvement to deliver a resilient and secure technology environment for clients and colleagues.

Qualifications

• Strong experience across Microsoft Azure, hybrid infrastructure, and Microsoft 365 technologies.
• Knowledge of networking, security, and identity management, including Entra ID, Conditional Access and Microsoft Defender.
• A structured and methodical approach to troubleshooting, problem solving, and service improvement.
• Excellent stakeholder management and communication skills, with the ability to explain technical concepts to non-technical audiences.
• Experience managing multiple priorities while remaining calm and effective under pressure.

Responsibilities

• Lead, coach and develop a team of Infrastructure Engineers.
• Manage workloads, priorities, rotas, and on-call support.
• Work closely with the Infrastructure & Security Manager to drive projects, initiatives and continual improvement.
• Act as an escalation point for complex technical issues and major incidents.
• Provide third-line support across cloud, infrastructure, and security technologies.
• Work closely with other Technology teams to deliver a reliable, secure, and high-quality service.
• Drive technical change and service improvements that enhance resilience and performance.

Skills

Microsoft Azure

Hybrid infrastructure

Microsoft 365

Networking

Security

Stakeholder management

Problem solving

Tools

Entra ID

Conditional Access

Microsoft Defender

Job description

Lead, secure and evolve the technology that keeps our business moving!

At Burges Salmon, robust & secure technology is critical to supporting our clients, people, and business operations. As our Infrastructure Team Leader, you'll play a pivotal role in leading a team of skilled IT infrastructure & security professionals while remaining hands-on with the technologies that power a secure, resilient and high-performing environment.

This role isavailable on a full-time basis and operates under our hybrid working policy, with 40-60% of your time spent in the office and the remainder working from home.

This is an exciting opportunity for an experienced Infrastructure Engineer looking to take their first step into people leadership, or an established Team Leader who enjoys balancing people management with hands-on technical expertise. This role will approximately be 75% technical and 25% people management.

At Burges Salmon, we believe people do their best work when they feel supported, valued and empowered to grow. You'll have the opportunity to develop your team, influence technology strategy, and continue building your own technical and leadership capability within a collaborative and forward-thinking environment.

What you’ll be doing

• Lead, coach and develop a team of Infrastructure Engineers.
• Manage workloads, priorities, rotas, and on-call support.
• Work closely with the Infrastructure & Security Manager to drive projects, initiatives and continual improvement.
• Act as an escalation point for complex technical issues and major incidents.
• Provide third-line support across cloud, infrastructure, and security technologies.
• Work closely with other Technology teams to deliver a reliable, secure, and high-quality service.
• Drive technical change and service improvements that enhance resilience and performance.

About you

• Strong experience across Microsoft Azure, hybrid infrastructure, and Microsoft 365 technologies.
• Knowledge of networking, security, and identity management, including Entra ID, Conditional Access and Microsoft Defender.
• A structured and methodical approach to troubleshooting, problem solving, and service improvement.
• Excellent stakeholder management and communication skills, with the ability to explain technical concepts to non-technical audiences.
• Experience managing multiple priorities while remaining calm and effective under pressure.

This is a fantastic opportunity to combine people leadership with hands-on technical expertise, helping to shape both the future of our infrastructure and the development of the team around you.

Why Burges Salmon

You’ll join a workplace recognised for excellence, flexibility and responsible business practices, including:

• RollOnFriday's 'Best Law Firm to Work At' – five years running
• 'Law Firm of the Year' at the Legal Business Awards 2025
• 'Sustainable Business of the Year' at the Bristol Legal Awards 2025
• Investors in People Platinum accreditation

A full overview of our benefits and rewards can be found in the Working at Burges Salmon section of our careers website.

Deadline of applications: 23rd October 2026