Infrastructure Support Technician

Consortium Professional Recruitment Ltd; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK recruitment agency is seeking an experienced Infrastructure Support Technician to provide 2nd and 3rd line support in a manufacturing environment. You'll work with core infrastructure technologies such as Microsoft Server and assist with cloud migration projects. The ideal candidate will have strong troubleshooting capabilities and a proactive approach to teamwork. This role offers a chance to impact critical systems within a supportive culture.

Qualifications

• Experience supporting IT infrastructures in medium-to-large environments.
• Proficiency in managing Microsoft Server and troubleshooting network issues.
• Knowledge of cloud technologies including Azure.</li>

Responsibilities

• Provide 2nd/3rd line support for core IT infrastructure.
• Maintain Microsoft Server environments and contribute to cloud migration.
• Collaborate on project delivery and service desk functions.

Skills

2nd/3rd line technical support experience

Microsoft Server

Active Directory

SQL

Microsoft 365

Strong troubleshooting capability

Exposure to on-premise and cloud environments

Proactive team player

Job description

Overview

Infrastructure Support Technician
Location: Hessle
Salary: Depending on experience
Job Type: Full-time, Permanent

We are partnering exclusively with a well-established UK manufacturing organisation to recruit an experienced Infrastructure Support Technician. This is an exciting opportunity to join a company with a strong heritage, forward-thinking leadership, and a commitment to innovation through technology. The successful candidate will take a key role in maintaining and evolving core infrastructure systems across a diverse IT environment.

The Role

This position focuses on providing 2nd and 3rd line support across a broad range of infrastructure technologies. The successful candidate will also contribute to project delivery, ensuring systems remain secure, reliable, and fit for the future.

You’ll be working closely with internal stakeholders and external partners, balancing day to day support with longer term development of infrastructure platforms. The role offers variety and technical depth within a collaborative environment.

Key Responsibilities of the Infrastructure Support Technician

• Provide 2nd/3rd line support for core IT infrastructure.
• Support and maintain Microsoft Server environments, VMware, and SANs.
• Contribute to cloud migration tasks and integrations (Azure, SaaS platforms).
• Deliver technical fixes and contribute to broader security uplift projects as directed.
• Collaborate with wider IT team and contribute to project-based workstreams.
• Contribute to the service desk function across both BAU and project-based work.
• Provide clear documentation and deliver end-user training where required.

What we are looking for

Must-Have Experience & Skills

• Proven 2nd/3rd line technical support experience within a medium-to-large environment.
• Proven background with Microsoft Server, Active Directory, SQL, and Microsoft 365.
• Strong troubleshooting capability across server, network, and user environments.
• Exposure to both on-premise and cloud-based environments.
• A self-motivated, proactive team player with a strong sense of ownership.

Desirable Attributes

• Comfortable in lean, multi-hat roles.
• Manufacturing/production site experience is a bonus.

Why Apply

This is a fantastic opportunity for an infrastructure professional seeking a role with real impact and visibility. The business offers a supportive culture, diverse technical landscape, and the chance to work on meaningful, business-critical systems and projects.

If you’re an experienced Infrastructure Support Technician ready for a new challenge in a forward-thinking organisation, we’d love to hear from you.

This opportunity is being exclusively managed on behalf of our client by Consortium. All applications will be treated in strict confidence. Feel free to reach out for an informal chat to learn more.

Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven’t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)