Infrastructure Support Engineer (Security Clearance)

CGI; Chippenham; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the IT services sector seeks an Infrastructure Support Engineer to provide hands-on support for critical infrastructure systems. The role involves working with cutting-edge technologies and requires UK Security Clearance. The ideal candidate will have experience in defence and a strong foundation in infrastructure management, ensuring reliability and security of systems.

Benefits

Competitive salary

Excellent pension

Private healthcare

Share scheme (3.5% + 3.5% matching)

Qualifications

• Experience in Defence or a highly regulated environment.
• Infrastructure or support engineering experience required.
• Strong communication and teamwork skills.

Responsibilities

• Provide hands-on support for critical infrastructure systems.
• Administer and maintain Windows Server 2022 and Hyper-V.
• Participate in an on-call rota to support business-critical systems 24/7.

Skills

Defense

Hyperconverged Infrastructure

Detail-oriented

Education

Relevant certifications (VMware, Microsoft, Security)

Job description

Infrastructure Support Engineer (Security Clearance)

Position Description:

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be based on site near Chippenham.

Your future duties and responsibilities:

We are looking for a talented and motivated Infrastructure Support Engineer to join our team. This role involves providing hands-on support for critical infrastructure systems, ensuring their reliability and security. You will work with cutting-edge technologies and participate in an on-call rota to support business-critical systems 24/7.

Key Responsibilities:

- Provide technical support for VMware platform, Tanzu, Dell VxRail, and Dell Data Domain.

- Troubleshoot key management systems like HashiCorp Vault and Thales HSM.

- Support privileged access management solutions (BeyondTrust) and SSO systems (KeyCloak).

- Have a foundational knowledge of network principles.

System Maintenance:

- Administer and maintain Windows Server 2022 and Hyper-V.

- Monitor system performance and conduct routine maintenance.

- Contribute to disaster recovery and business continuity strategies.

Collaboration & Documentation:

- Work with senior engineers and cross-functional teams to enhance infrastructure.

- Maintain thorough documentation for systems, configurations, and processes.

On-Call Support:

- Participate in an on-call rota to resolve critical incidents outside of business hours.

Required qualifications to be successful in this role:

Required Competencies:

- Experience in Defence or a highly regulated environment.

- Infrastructure or support engineering experience.

- Relevant certifications or a willingness to pursue them (VMware, Microsoft, Security).

- Strong communication and teamwork skills.

- Familiarity with Hyper-converged Infrastructure.

Desired Competencies:

- Understanding of cross-domain technologies (Tiger Traps, Garrison, OpsWat, NiFi).

- Exposure to DevOps tools (GitLab, Harbor, FluxCD, Kubernetes).

- Familiarity with Elastic for monitoring and analytics.

This is an exciting opportunity to work with advanced infrastructure technologies in a dynamic environment. If you have a passion for supporting and optimising critical IT systems, we’d love to hear from you!


#LI-SB2

Skills:

• Defense
• Defense
• Hyperconverged Infrastructure
• Detail-oriented

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

About the company

CGI Inc., also known as CGI Group Inc.,

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