Infrastructure Support Engineer (Security Clearance)

CGI; Chippenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A technology services firm located near Chippenham is seeking an Infrastructure Support Engineer. This role involves maintaining critical infrastructure systems and requires UK Security Clearance. The ideal candidate will have experience in a regulated environment, strong troubleshooting skills, and familiarity with VMware and Hyper-converged Infrastructure. Competitive salary and benefits are offered, including private healthcare and a share scheme.

Benefits

Competitive salary

Excellent pension

Private healthcare

Share scheme

Qualifications

• Experience providing technical support for infrastructure systems.
• Strong troubleshooting skills.
• Ability to work in a team and communicate effectively.

Responsibilities

• Provide technical support for key infrastructure systems.
• Monitor system performance and conduct maintenance.
• Participate in an on-call rota to resolve incidents.

Skills

Experience in Defence or a highly regulated environment

Infrastructure or support engineering experience

Strong communication and teamwork skills

Familiarity with Hyper-converged Infrastructure

Education

Relevant certifications or a willingness to pursue them (VMware, Microsoft, Security)

Tools

VMware

Microsoft

Thales HSM

BeyondTrust

Job description

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Infrastructure Support Engineer (Security Clearance), Chippenham

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Client:

CGI

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

315133593231

Job Views:

16

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Position Description:

The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client.

CGI was recognised in the Sunday Times Best Places to Work List and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be based on site near Chippenham.

Your future duties and responsibilities:

We are looking for a talented and motivated Infrastructure Support Engineer to join our team. This role involves providing hands-on support for critical infrastructure systems, ensuring their reliability and security. You will work with cutting-edge technologies and participate in an on-call rota to support business-critical systems 24/7.

Key Responsibilities:

- Provide technical support for VMware platform, Tanzu, Dell VxRail, and Dell Data Domain.

- Troubleshoot key management systems like HashiCorp Vault and Thales HSM.

- Support privileged access management solutions (BeyondTrust) and SSO systems (KeyCloak).

- Have a foundational knowledge of network principles.

System Maintenance:

- Administer and maintain Windows Server and Hyper-V.

- Monitor system performance and conduct routine maintenance.

- Contribute to disaster recovery and business continuity strategies.

Collaboration & Documentation:

- Work with senior engineers and cross-functional teams to enhance infrastructure.

- Maintain thorough documentation for systems, configurations, and processes.

On-Call Support:

- Participate in an on-call rota to resolve critical incidents outside of business hours.

Required qualifications to be successful in this role:

Required Competencies:

- Experience in Defence or a highly regulated environment.

- Infrastructure or support engineering experience.

- Relevant certifications or a willingness to pursue them (VMware, Microsoft, Security).

- Strong communication and teamwork skills.

- Familiarity with Hyper-converged Infrastructure.

Desired Competencies:

- Understanding of cross-domain technologies (Tiger Traps, Garrison, OpsWat, NiFi).

- Exposure to DevOps tools (GitLab, Harbor, FluxCD, Kubernetes).

- Familiarity with Elastic for monitoring and analytics.

This is an exciting opportunity to work with advanced infrastructure technologies in a dynamic environment. If you have a passion for supporting and optimising critical IT systems, we’d love to hear from you!


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