Infrastructure Practice Lead

TieTalent; North East; Remote; GBP 63,900 - 78,100; Full time

Benefits offered by this job

Salary up to £71k base

9% pension contributions

25 Days holiday plus bank holidays

Life Assurance

Flexible working hours

Job summary

A Financial Sector Company is seeking an experienced Infrastructure Practice Lead in Newcastle Upon Tyne. The role involves leading the strategic direction and delivery of infrastructure services, ensuring compliance and best practice. Candidates should have substantial infrastructure experience, with strong leadership and technical expertise. This is a full-time position with flexible working opportunities.

Qualifications

• 5+ years in IT infrastructure, with at least 2 years in a leadership role.
• Proven experience in working with on-premise environments.
• Experience in regulated industries like financial services.

Responsibilities

• Lead the strategic direction, design, and delivery of infrastructure services.
• Drive automation and standardisation in infrastructure solutions.
• Ensure compliance with internal policies and industry regulations.

Skills

Strategic Infrastructure Leadership

Technical Expertise

Stakeholder Engagement

Customer-Focused & Resilient

Education

Relevant degree in IT or related field

Tools

Hybrid infrastructure

Cloud platforms

ITIL practices

Job description

TieTalent Newcastle Upon Tyne, England, United Kingdom

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About

• Are you an experienced Infrastructure Leader who can lead in all areas of Infrastructure from Standards to Technical oversight?
• Do you want to work with the latest technologies underpinning the Finance industry?
• Do you have Strategic vision together with an understanding and passion for getting things right.
• Is working for a company that does the right things and treats its staff well important to you?
• Are you experienced in working in structured teams that have strong governance to ensure the safe delivery of IT Services?
  
  

About

Infrastructure Practice Lead Remote working within 90 mins travel of Carlisle - 24 month FTC

• Are you an experienced Infrastructure Leader who can lead in all areas of Infrastructure from Standards to Technical oversight?
• Do you want to work with the latest technologies underpinning the Finance industry?
• Do you have Strategic vision together with an understanding and passion for getting things right.
• Is working for a company that does the right things and treats its staff well important to you?
• Are you experienced in working in structured teams that have strong governance to ensure the safe delivery of IT Services?
  
  

If you can answer Yes to the above questions, then keep reading as this may be the opportunity you have been waiting for.

My client is an established Financial Sector business who are undertaking a technology transformation that is part of a growth strategy. They have spent some time re-organising IT so that it has the baseline and structure to be successful, we are now looking for strong individuals to join the team.

What will you be doing?

The Infrastructure Practice Lead is responsible for leading the strategic direction, design, and delivery of infrastructure services across the organization. This role ensures that infrastructure solutions are robust, scalable, secure, and aligned with business objectives and best practices. The Practice Lead will work with a team of infrastructure professionals, oversee project activities, and act as a subject matter expert in infrastructure technologies.

Leadership & Standards Development

• Define and champion infrastructure standards, frameworks, and best practices across the team.
• Lead the development and enforcement of consistent design, documentation, and operational procedures.
• Foster a culture of continuous improvement, knowledge sharing, and technical excellence.
  
  

Technical Oversight

• Oversee the design, implementation, and lifecycle management of infrastructure platforms in collaboration with our other technical teams
• Ensure infrastructure solutions are secure, scalable, and aligned with architectural standards.
• Drive automation and standardisation
  
  

Practice Management

• Working with the people leader build a high performing infrastructure practice through coaching, mentoring, and skills development.
• Conduct regular reviews of team performance against technical quality and adherence to standards.
• Lead the creation and maintenance of a central knowledge base and reusable assets (e.g., templates, runbooks, SOPs).
  
  

Project & Service Delivery

• Ensure all infrastructure related activities are delivered to agreed technical standards and principles
• Act as an escalation point for complex technical issues and provide input into root cause analysis and lessons learned.
  
  

Governance & Compliance

• Ensure infrastructure practices comply with internal policies, industry regulations, and security standards.
• Lead regular audits and reviews to assess compliance with infrastructure standards and controls.
  
  

What skills and experience are we looking for?

• Strategic Infrastructure Leadership: Ability to shape and aid transition from on-premises to cloud and SaaS, aligning with business goals.
• Technical Expertise: Deep knowledge of hybrid infrastructure, cloud platforms, security, and automation tools.
• Stakeholder Engagement: Strong communicator who can influence at all levels and translate technical concepts into business value.
• Customer-Focused & Resilient: Committed to service excellence, continuous improvement, and maintaining performance under pressure.
  
  

Experience

• 5+ years in IT infrastructure, with at least 23 years in a leadership or strategic role.
• Proven experience in working with on-premise environments (e.g., data centres networking, storage, virtualization).
• Experience working in regulated industries, ideally financial services or building societies.
• Familiarity with hybrid environments and SaaS adoption strategies.
• Track record of vendor management, including SaaS providers and cloud service partners.
• Experience with ITIL practices, service management, and governance frameworks
  
  

What is in it for you?

Working in the right professional and motivational environment is not a given with every role, however this role and company will give you the right environment to be successful and grow.

The business is delivering an ambitious growth plan that is underpinned by technology products, being part of that will be good for the successful candidates career.

The role is predominantly home based although you will need to travel to Carlisle for occasional meetings, this is estimated as two/three times per month.

The role is a 24 month FTC, but with ever growing changes and development, we would hope that this role will lead to other opportunities.

The rewards for being a successful member of this team are good.

• Salary up to - £71k base
• 9% pension (4% contributory employer contributions increase with years of service)
• 25 Days holiday + bank holidays the base allowance also increases with years of service
• Life Assurance x4 salary
• Flexible working hours
  
  

If this sounds like a role and company where you will excel, please do apply for the role.

TITL1_UKTJ

Nice-to-have skills

• ITIL
• Networking
• Security
• Storage
• Virtualization
• Newcastle upon Tyne, England, United Kingdom
  
  

Work experience

• Build/Release
• DevOps
• Cloud Architect
  
  

Languages

• English

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Technology, Information and Internet

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