Infrastructure Operations Engineer – Police Staff – Technology CSC – Counter Terrorism Policing HQ

Counter Terrorism Policing; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join Counter Terrorism Policing as an Infrastructure Operations Engineer, supporting critical infrastructure services that safeguard the nation. This role involves working within a dedicated team to manage and maintain infrastructure platforms, ensuring operational efficiency and adherence to best practices. Ideal candidates will have a background in infrastructure support or cloud technologies, with opportunities for compressed work patterns and agile team collaboration.

Qualifications

• Background in platform infrastructure support or cloud platforms.
• Ability to quickly learn technical skills.

Responsibilities

• Support the Infrastructure services for Counter Terrorism Policing operations.
• Work with a ticketing system to manage service requests and incidents.
• Adhere to best practices for infrastructure technologies.

Skills

Technical support

Infrastructure technologies

Cloud platforms

Agile methodology

Job description

Infrastructure Operations Engineer – Police Staff – Technology CSC – Counter Terrorism Policing HQ

Counter Terrorism Policing (CTP) relies on a wide range of technologies. As an Infrastructure Operations Engineer, you will support the Infrastructure services that underpin CTP operations to keep the country safe.

You will join a team of Infrastructure Operations Engineers, located east of Birmingham, with easy access to the M6 and M42. This is a fantastic opportunity to assist in working within a world class Infrastructure Support Team function, providing technical support for the network, from 7am to 7pm on weekdays. Compressed shift patterns are available allowing a 4-day working week. You’ll also join an on-call rota, providing critical support, 24/7/365.

The Infrastructure team support the maintenance and operation of the Infrastructure estate through tools, environments, and best practices.

The team is responsible for underpinning support and development processes including managing tools, environments, central infrastructure as code control, maintaining development standards and building software that automates processes and systems.

At this role level, you will:

• Work with a ticketing system to action service requests, incidents, and changes to the infrastructure platforms.
• Adhere to best practices for infrastructure technologies.
• Work within a service management tool working through ticket workloads to SLA (Service Level Agreement) priority.

You will work on a variety of platforms and tools so having the ability to quickly learn technical skills are key to your success.

The ideal candidate will have:

• A background in platform infrastructure support or cloud platforms.

The Infrastructure Operations Engineer will be part of an Agile service delivery team.

The Platform Services team is a key component of Counter Terrorism Police’s IT strategy which operational activities depend on.

How to Apply

Apply to the role by clicking the button below. Further information about the role is also available via this link.