Infrastructure Operations Coordinator (Previous Relevant Experince is Required)

ZipRecruiter; Leeds; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading technology company is seeking a Delivery Manager to oversee field operations in Leeds/West Yorkshire. The role involves managing teams that maintain and install critical telecommunications infrastructure, ensuring compliance with safety standards and delivering quality service. This position offers the opportunity to drive efficiencies and support a diverse, inclusive work environment.

Benefits

34 days holiday (including public holidays)

Company pension scheme

Occupational health support

Discounts through Telent Reward scheme

Family-friendly policies

Qualifications

• Experience with Openreach Fibre Cities network preferred.
• Strong knowledge of Telecoms Networks and infrastructure.
• Ability to manage multiple tasks and report effectively.

Responsibilities

• Manage delivery programme for the area, liaising with teams.
• Ensure compliance with Openreach standards and safety.
• Provide regular updates to management on project status.

Skills

Understanding of the Openreach external network

Knowledge of building PON Telecoms Networks

Experience with SOLO / Connect / CT Mobile

Proficiency in Microsoft Office

Education

NRSWA Unit 2

IOSH Managing Safely

SA001, SA002, K006, K008, N023, N027, N028

Tools

SOLO

Qlikview

ConnecT

Job description

Job Description: Delivery Manager

Job title: Delivery Manager

Location: Field – Leeds/West Yorkshire

Job type: Permanent

Ref: 1482

Do you enjoy working with a down-to-earth, supportive team but also rely on your own initiative and problem-solving skills out in the field? Our Field teams are essential in delivering our contracts, whether that involves maintenance, installation, cabling, or civils works. Help build and maintain the nation's critical infrastructure, ensuring connectivity and protection 24/7.

Reporting to the Area Operations Manager, you will manage the delivery programme for the area, liaising between Depot Supervisors and the Project Program team. Responsibilities include coordinating Civils and Flex activities and ensuring the activity plan for the PON estimates is efficient.

What you’ll do:

1. Ensure safe working practices are adopted as the top priority, supported by correctly completed documentation.
2. Maintain a 'right first time' quality culture, ensuring work complies with Openreach standards.
3. Supervise teams daily and attend site meetings.
4. Conduct joint site meetings with clients and stakeholders.
5. Provide regular updates to works control and noticing departments.
6. Coordinate and record site meetings with authorities.
7. Ensure all permit and noticing conditions (NRSWA) are met.
8. Keep accurate daily records of works and issues, updating SOLO Notes and project trackers.
9. Report daily to line management on outputs and issues.
10. Complete all Job Pack Supporting Documents accurately, including diagrams and forms.
11. Ensure Traffic Management / TTRO requirements are met and recorded.
12. Set estimate required by dates aligned with the delivery program.
13. Allocate jobs on SOLO/Connect systems to accredited resources.
14. Track surveys against plan and ensure 'Light loss' readings are sent to clients.
15. Follow mandated system progress/RFNA protocols.
16. Perform surveys under S11/S13 accreditation using Orion System.
17. Request manual orders for civils as needed.
18. Attend exchange mobilization meetings.
19. Compare build packs to survey expectations and report weekly delivery.
20. Check survey quality and walk PON routes.

Who you are:

Key requirements:

• Understanding of the Openreach external network.
• Knowledge of building PON Telecoms Networks, preferably on the Openreach Fibre Cities network.
• Experience with SOLO / Connect / CT Mobile (preferred).
• Proficiency in Microsoft Office and PC use.
• NRSWA Unit 2, IOSH Managing Safely, SA001, SA002, K006, K008, N023, N027, N028, S011 / S013, TC55, MEWP, NRSWA Units LA, S1-S7.
• Use of Solo, Qlikview, ConnecT, etc.

What we offer:

A career at Telent offers opportunities across sectors, roles, and technologies, fostering skill development and impactful work. We are committed to an inclusive culture that values diversity and encourages everyone to be themselves and thrive.

Additional benefits include:

• Essential Vehicle
• 34 days holiday (including public holidays), with buy/sell options
• Company pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants, and shopping through Telent Reward scheme

We are dedicated to creating an environment where everyone feels they belong, can be themselves, and reach their full potential. Our teams reflect the diverse communities we serve.

#LI-Hybrid

#TJ-Hybrid

About Us

Telent is a leading technology company specializing in design, build, support, and maintenance of critical digital infrastructure. We connect communities using innovative technology, with over 3,000 dedicated employees committed to excellence. Join us to make a real impact and fulfill your potential.

Our Values:

- Be Inclusive

- Take Responsibility

- Collaborate

- Be Customer-focused