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Reports to: Head of Technology
Location: London, W2 6HY, UK
Role: Full time (37.5 hours per week). Minimum three days per week in the office
Record is seeking a skilled and proactive IT Infrastructure Manager to join our team. In this role, you will be responsible for managing the day-to-day operations, maintenance, and support of our technology infrastructure, ensuring reliability, security, and efficiency. You will work closely with cross-functional teams to support business needs and contribute to the ongoing improvement of our infrastructure environment.
Record Financial Group:
Record is a leading specialist currency and asset manager with $100 billion (as at 31st March 2025) in Assets Under Management. Record’s services include currency management, sustainable finance, and asset management. Our clients are largely institutions, including pension funds, charities, foundations, endowments, and family offices.
Record’s offices are in London, Zürich, New York and Frankfurt. The relevant team is based in the London.
Responsibilities:
- Support the development and implementation of the company's infrastructure strategy in alignment with business goals and technology requirements
- Manage and monitor infrastructure performance, availability, and security access across data centres, networks, servers, storage, and cloud environments
- Provide regular KPIs to the Head of Technology and the Technology Leadership team
- Lead and coordinate infrastructure support teams based in the UK ensuring seamless collaboration and service delivery
- Oversee office infrastructure across multiple locations, ensuring consistent and reliable IT services
- Collaborate with IT, Compliance, Risk, Operations, and other teams, to ensure the infrastructure meets their needs and supports their initiatives
- Assist in defining and enforcing infrastructure policies, including access controls, encryption standards, incident response, and security audits
- Support disaster recovery and business continuity planning
- Maintain relationships with external vendors, and service providers to ensure quality and cost-effective services
Professional Skills
- 5+ years of experience managing IT infrastructure, preferably within financial services or a similarly regulated industries
- Experience managing a small team of infrastructure and support staff
- Practical experience of data centre operations, network management, server infrastructure, virtualisation, storage, and cloud platforms (preferably Azure)
- Knowledge of infrastructure security best practices and compliance frameworks such as GDPR and NIST
- Familiarity with IT service management processes (ITIL) and relevant certifications (e.g., CCSP, CISSP) is a plus.
- Experience in cloud infrastructure security and DevOps is desirable
Soft Skills Required
- Excellent problem-solving skills, with the ability to troubleshoot complex infrastructure issues, identify root causes, and assist with the development of effective solutions
- Emotional intelligence to build relationships, resolve conflicts, and create a supportive and inclusive work environment
- A proactive approach to continuous learning and improvement
- Business awareness with the ability to align infrastructure initiatives with the organisational objectives
- Good organisational skills with the ability to manage multiple priorities and projects
- Strong communication and interpersonal skills, with the ability to collaborate and influence stakeholders at all levels of the organization
Benefits:
- Bonus scheme - paid twice a year (usually November & June)
- Pension – defined contribution scheme: 11% employer contribution plus may elect for additional personal contributions. Some cash flexibility allowed
- Private medical (BUPA) employee cover – option to purchase cover for partner and family
- Dental insurance – employee cover and option to purchase cover for partner and family
- Life insurance
- Permanent health insurance
- Medical health assessments
- Ride2Work cycle scheme
- Salary sacrifice car scheme
- Subsidised gym membership
- Share incentive plan (SIP) with Record matching
- 20 days minimum holiday, discretional additional holiday may be taken
- Study support for further qualifications. Full support and training from the company and the team
Equal Opportunities Statement
Record is proud to be an Equal Opportunities Employer. For our employees to reach their full potential they need to feel valued, included and respected. This is the culture that Record works towards and, as part of this, we celebrate individual differences and aim to promote a sense of belonging.
Disability Confident
As a Disability Confident employer, we have an inclusive recruitment process and will hire anyone from any background. Where there are barriers to applying, we are committed to discussing options with you to make the process more accessible and provide reasonable adjustments.
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