Infrastructure Manager

IntaPeople; Greater London; On-site; GBP 35,000 - 42,000; Full time

Job summary

A technology services firm in the UK is seeking an experienced Infrastructure Engineer to manage IT infrastructure at a school. You will oversee onsite operations and act as the technical lead, ensuring high levels of client satisfaction while managing a small team. Strong experience with Windows Server environments and stakeholder management is essential for this hands-on role.

Qualifications

• 5+ years experience in onsite support, ideally in schools.
• Strong knowledge of Windows Server environments, AD, DNS, DFS.
• Ability to manage school-specific technologies and safeguarding standards.

Responsibilities

• Act as the senior IT contact onsite owning technical support.
• Manage and mentor onsite IT technicians.
• Troubleshoot and resolve infrastructure issues.

Skills

5+ years experience in onsite support

Strong knowledge of Windows Server environments

Confident in managing school-specific technologies

Comfortable in high-level stakeholder meetings

Proven team leadership

Strong communication and documentation skills

Tools

Active Directory

DNS

DHCP

Exchange

VMware

Hyper-V

Veeam

Job description

Infrastructure Engineer
Contract: Full-time Location: Onsite at customer site (Buckinghamshire)
Salary: GBP42,000 Immediate Start Available

We're looking for a hands-on Infrastructure / Network Manager to oversee and manage the IT infrastructure within a school. This is a client-facing role, acting as the technical lead on site and the go-to for all things IT. You ll be managing both day-to-day operations and long-term strategy, reporting directly to senior school leadership.

Key Responsibilities:

• Act as the senior IT contact onsite owning technical support and client relationships

• Manage and mentor onsite IT technicians

• Troubleshoot and resolve infrastructure issues (servers, networks, desktop)

• Maintain systems: Active Directory, DNS, DHCP, Exchange, VMware/Hyper-V, backup solutions (e.g. Veeam)

• Document systems and updates accurately in ticketing and support platforms

• Ensure SLAs are met and client satisfaction remains high

• Liaise with 3rd party suppliers where needed

The ideal skills mix would include:

• 5+ years experience in onsite support (the absolute ideal would be any experience in schools/MATs)

• Strong knowledge of Windows Server environments (), AD, Group Policy, DNS, DFS, etc.

• Confident in managing school-specific technologies and safeguarding standards

• Comfortable in high-level stakeholder meetings, including Trust CEOs

• Proven team leadership managing, coaching, and mentoring junior staff

• Strong communication and documentation skills

Bonus If You Have:

• Experience with VoIP, wireless networks, AV

• Exposure to cloud and virtualisation tech (VMware, Hyper-V, SAN)

• Previous responsibility for CPD/training of IT support teams

This is a good role for someone who likes full ownership, isn't afraid to roll their sleeves up, and can confidently deal with senior stakeholders while managing a small team.

Interested?
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