Infrastructure Manager

TN United Kingdom; Ellesmere Port; On-site; GBP 50,000 - 55,000; Full time

Job summary

An established industry player is seeking an Infrastructure Team Manager to lead their IT team through a transformative phase. This pivotal role involves managing onsite operational support across multiple locations, ensuring IT security, and overseeing infrastructure projects. The ideal candidate will have a strong background in people management and IT project management, with a focus on enhancing team performance and IT service delivery. Join a dynamic organization that values innovation and collaboration, and play a key role in shaping the future of IT infrastructure.

Benefits

Health Insurance

Free Onsite Gym

Qualifications

• Proven experience in managing IT teams and projects.
• Strong understanding of IT security protocols and infrastructure.

Responsibilities

• Manage IT security policies and procedures across multiple sites.
• Lead IT infrastructure projects and oversee day-to-day operations.
• Design training plans and conduct appraisals for the team.

Skills

People Management

IT Project Management

IT Infrastructure Support

End-User Support

IT Security Knowledge

Communications and Networks

Job description

Job Title: Infrastructure Team Manager

Location: Ellesmere Port

Salary: £50k – 55k per year + health insurance, free onsite gym, and more!

We are partnering with a global organization based in Ellesmere Port to recruit a permanent Infrastructure Team Manager. In this role, you will guide their Infrastructure team through a period of change, managing day-to-day onsite operational support across three UK sites, which will require travel.

Role Responsibilities:

1. Manage and maintain IT security policies and procedures.
2. Review weekly performance, analyze trends, and monitor improvements and risks.
3. Supervise the correct use of IT systems at all sites and contribute to creating user and best practice guides.
4. Oversee maintenance and upgrades of operating systems, software, and hardware.
5. Collaborate with the Group Head of IT Infrastructure to maintain hardware, software, networks, and cybersecurity policies.
6. Resolve and coordinate incidents affecting systems.
7. Assist in planning and coordinating activities, resources, and staff related to IT infrastructure, including operating systems, databases, ERP, and communications.
8. Manage supplier relations and support contracts.
9. Design training and development plans for the infrastructure team and conduct personnel appraisals.
10. Lead and manage IT infrastructure projects.
11. Address internal customer queries proactively.

Skills Required:

• Experience in people management
• Experience managing IT projects
• Experience in IT infrastructure support and end-user support
• Knowledge of IT security
• Experience with communications and networks

Due to high application volume, only suitable candidates will be contacted for interviews.

Proactive Appointments Limited operates as an employment agency and is an equal opportunities employer.