Infrastructure Engineer - Senior IT Specialist

Atos SE; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a Senior IT Specialist to join their team in Cumbria. This role focuses on infrastructure engineering, requiring expertise in Windows operating systems and a variety of IT disciplines including storage and security tools. You will be part of a dedicated shift team responsible for incident management, system maintenance, and ensuring optimal performance of IT systems. The company values diversity and is committed to providing support throughout the recruitment process, making this a great opportunity for candidates looking to make a meaningful impact in a collaborative environment.

Qualifications

• Experience in infrastructure engineering with a strong focus on Windows systems.
• Hands-on skills in storage, networks, and security tools.

Responsibilities

• Manage incidents and perform system maintenance to ensure performance.
• Monitor servers and upgrade hardware/software under Change control.

Skills

Infrastructure Engineering

Windows Operating Systems

Analytical Troubleshooting

Communication Skills

ITIL 4

Change Control Implementation

Network Support

Database Management

Security Tools

Audio Visual Equipment

Tools

HP Hardware

Hypervisors

Job description

Location: Cumbria, UK (Onsite)

Your job in a nutshell:

We are recruiting a Senior IT Specialist to work at our client facility in Cumbria, UK.

The role will involve working across multiple IT disciplines (such as servers, storage, databases, security tools, audio visual equipment), but the primary requirement is for an infrastructure engineer.

What will you be doing:

1. Incident management to resolution
2. Carrying out regular maintenance tasks to ensure the systems under support can continue to meet availability and performance requirements.
3. Carrying out server monitoring
4. Upgrade hardware, firmware, software under Change control
5. Racking and cabling hardware
6. Patching network connections

What are the working conditions?

Shift work, following a 2 x 12.5-hour day shifts, 2 x 12.5-night shifts, and 6 rest days pattern

Located at customer site - Cumbria

Member of a shift team containing one Network specialist, one Infrastructure specialist, and one Storage, Database, and Security Tooling specialist

There are five shift teams in total.

Requirements:

1. An experienced Infrastructure Engineer with excellent knowledge of windows operating systems and all related operational software, hypervisors and HP hardware
2. Hands-on experience of other areas of IT, such as storage, networks, desktop support, database, security tools, audio visual equipment
3. ITIL 4 qualified, with experience of implementing system modifications via Change control
4. Ability and motivation to learn new IT skills.
5. Excellent written and verbal communication skills.
6. A strong analytical troubleshooting approach
7. SC clearance with the eligibility to obtain DV clearance

As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs. If you would like to discuss this further, please contact us via our dedicated mailbox - [e-mail]

If you require additional support with the recruitment process, please let us know during the application process.

Learn more about us
At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management – tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology.