Infrastructure Engineer (Senior Consultant)

CGI Group Inc.; Devizes; On-site; GBP 42,000 - 65,000; Full time

Job summary

CGI Group Inc. is seeking an Infrastructure Engineer to provide technical support across incident, problem and change management in production and non-production environments.

You will administer Windows servers with patching and configuration management, and support Citrix and virtualised platforms such as VMware vSphere and vRealize Automation. You will collaborate with adjacent teams to deliver reliable, secure services and perform root cause analysis of complex platform issues, with

Qualifications

• Experience in 2nd/3rd line engineering roles within secure Defence environments.
• Proficient in Windows Server administration; familiar with SCOM and MECM.
• Deployment and support of VMware and Citrix solutions.
• Hands on experience with Ansible for automation and configuration management.

Responsibilities

• Provide technical support to incident, problem and change management across environments.
• Administer Windows based systems, including patching and configuration management.
• Support Citrix and virtualised platforms (VMware vSphere, vRealize) and monitor health via SCOM.
• Collaborate with adjacent teams to ensure reliable, secure services.
• Conduct root cause analysis and resolve complex platform issues.
• Adhere to ITIL-based service management and policies including JSP453.

Skills

Windows Server administration

ITIL service management

Collaboration across teams

Tools

Citrix

VMware vSphere

vRealize Automation

SCOM

MECM

Ansible

Linux (RHEL/CentOS)

Trend/Nessus security tooling

Backup solutions

DPKI

Job description

The Infrastructure Engineer will be expected to provide technical support to incident, problem and change management across production and non production environments.

• Administer Windows based systems, including patching and configuration management.
• Support Citrix and virtualised platforms such as VMWare vSphere and vRealize Automation.
• Monitor and maintain system health using tools including SCOM and other enterprise monitoring solutions.
• Collaborate with adjacent teams (e.g, Application Support Provider, IaaS provider) to provide reliable, resilient and secure services.
• Conduct root cause analysis and the resolution of complex platform issues.

Experience in 2nd/3rd line engineering roles within secure Defence environments.

• Highly proficient in Windows Server administration, and familiar with SCOM and MECM.
• Experienced in the deployment and support of VMWare and Citrix solutions.
• Hands on experience with Ansible for automation and configuration management.

Desirable Skills

• Proficiency with Linux (RHEL/CentOS) in the support context.
• Familiarity with Trend, Nessus or similar security tooling.
• Knowledge of backup and DPKI solutions.
• Awareness of trust relationships and secure enterprise architectures.
• Prior experience working with Defence Digital and knowledge of policies including JSP453.
• Prior experience delivering support within an ITIL based service management model.
• Certifications including Citrix Virtual Apps and Desktops Advanced Administration.

Your future duties and responsibilities

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team-one of the largest IT and business consulting services firms in the world.