Infrastructure Engineer (Insurance)

Endeavour Recruitment Solutions; East Grinstead; On-site; GBP 42,000 - 45,000; Full time

Job summary

A leading company is seeking an experienced Infrastructure Engineer for their busy IS Department in East Grinstead. In this permanent role, you will handle technical design work, manage application performance, and ensure high-quality support. Candidates should have strong technical skills, experience with third parties, and a proactive attitude towards using technology efficiently.

Qualifications

• Extensive IT industry experience required.
• Experience with 3rd party application providers.
• Good personal workload management and ability to work to deadlines.

Responsibilities

• Technical design work for Computing Infrastructure.
• Ensure applications meet required Service Levels.
• Support ITIL Incident and Problem Management practices.

Skills

Communication Skills

Problem Solving

Attention to Detail

Customer Service

Tools

Windows Server

SQL Server

SharePoint

Linux

Job description

• Job Type: Permanent

Endeavour Recruitment is seeking an experienced Infrastructure Engineer for their busy IS Department. The role is technical in nature and needs specialist application skills supported by expansive technical skills. This is a permanent opportunity with our client based in East Grinstead. Salary between £42K to £45K plus excellent benefits package.

About this role:

• Working closely with third parties to ensure Applications meet required Service Levels.
• Technical design work in the general Computing Infrastructure (physical and virtual) to implement high quality support and continuous improvement
• Insurance activities that support pro-active management, monitoring and optimisation of the insurance application infrastructure.
• Extensive working with third parties
• Working knowledge of Linux.
• Developing such skills as are necessary to support new technologies
• Personal workload management in support of ITIL Incident and Problem Management, through use of ticketing systems.
• Adherence to ITIL Change Management processes.
• Good technical authoring and procedure writing skills.
• Flexible working hours, with frequent need to work additional hours at short notice.
• Inclusion on the teams 24x7 service support rota

Required Skills/Attributes:

• Extensive IT industry experience
• Experience of working with 3rd party application providers
• Ability to plan, track and coordinate complex technical activities
• Good verbal and written communication skills and the confidence to interact with technical peers
• Microsoft skills to include Windows server, SharePoint and some SQL server.
• Strong customer facing verbal and written communication skills
• Motivated by efficient use of technology to solve business problems
• Lateral thinking and problem solving ability
• Good personal workload management and ability to work to deadlines
• ‘Completer finisher’ with a high attention to detail
• Positive attitude and enthusiasm for personal improvement

If you believe you have the right experience and previous track record to successfully deliver in this role, then please apply quickly in order to be shortlisted.