Infrastructure Engineer

Investigo Limited; West Midlands Combined Authority; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company seeks an Infrastructure Engineer to maintain and enhance operational technology systems. The role involves collaborating with IT teams, ensuring cybersecurity compliance, and supporting operational performance across multiple manufacturing sites. This position offers an opportunity to tackle complex challenges while ensuring efficient infrastructure operations.

Qualifications

• Experience in managing IT/OT operational technology systems.
• Familiarity with compliance and security standards.
• Ability to support incident resolution and contribute to business recovery plans.

Responsibilities

• Maintain infrastructure environment ensuring manufacturing operations.
• Support the swift resolution of network-related incidents.
• Enforce IT policy and assist in major incident resolution.

Skills

Operational Technology

Cybersecurity practices

Patch Management

Virtualization

M365

Active Directory

Job description

Infrastructure Engineer

Permanent

Castle Bromwich with Travel to Doncaster & Loughborough

Operational Services

Specific Operational Focus

• Operational Technology & Manufacturing
• Working with 3rd parties to support and maintain OT hardware & systems
• Maintain Infrastructure environment to ensure manufacturing can operate without disruption
• Enforce cybersecurity practices & patching processes across IT/OT systems to maintain compliance with industry standards and corporate policy.
• Collaborate with group IT, factory managers, and equipment vendors to ensure systems meet operational requirements.

Operational performance

• Ensure effective operation of the infrastructure estate, including but not limited to:
  • Server OS
  • Patch Management.
  • Virtualisation (VMWare)
  • Group Policy.
  • M365 (including exchange online).
  • Active Directory / Entra ID
  • Server Vulnerability Management.

• Providing on site "eyes" & "hands" for the Network team to support the swift resolution of network related incidents at manufacturing sites.
• Make sure operational services, hardware and software are delivered to agreed SLAs, where service does not meet these standards, put in place remedial action to correct.
• Ensure the server estate is being monitored for service performance and where problems are identified these are resolved within agreed SLAs.
• Ensure all appropriate system logs are available for ingestion into Security Operations Centre (SOC).
• Across all areas, ensure relevant hardware, software/firmware is within supported life. Work with vendors to obtain, schedule and implement updates.
• Working with the Senior Infrastructure Service Analyst enforce IT policy and procedure.
• Working with the Senior Infrastructure Service Analyst, support the infrastructure major incident resolution process for the server area and post incident review.
• Deliver third line support across factories for both back office and floor teams.
• Support the Senior Infrastructure Service Analyst & factory managers to contribute to business recovery plans and procedures ensuring that the server elements are periodically tested, documented and updated as required.