Infrastructure Engineer

JR United Kingdom; Tewkesbury; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking technology company that values innovation and agility. As an integral part of the Service Delivery team, you'll collaborate with various project teams to enhance infrastructure and security practices. This role offers the opportunity to work with cutting-edge technology while ensuring compliance with industry standards. With a commitment to employee well-being, the company provides an extensive benefits package, including flexible working options and a supportive work environment. If you're looking to make a significant impact in the communications security sector, this is the perfect opportunity for you.

Benefits

Life Insurance - X4 Salary

Private Health Scheme

EV Salary Sacrifice scheme

Matched Pension up to 10%

9-day fortnight option

2:30 pm finish on Fridays

25 Days Holiday + Bank Holidays

Cycle to Work scheme

Free on-site parking

Free fruit in the office

Qualifications

• 3+ years experience in Infrastructure or Systems Engineering.
• Knowledge of ISO27001 and Cyber Essentials Plus frameworks.

Responsibilities

• Support delivery outcomes for stakeholders and customers.
• Maintain Information Security Management System and support audits.

Skills

Infrastructure Engineering

Information Security

Networking

Windows/Linux Server Management

Scripting (Bash, PowerShell)

Virtualization (Hyper-V, VMware)

ITIL Service Management

Education

Bachelor's Degree in Computer Science or related field

Tools

Active Directory

Office 365

Azure

Docker

ELK Stack

Job description

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Amiosec is an exciting and growing UK technology company with innovation, agility, and state of the art technology at its core. We work in partnerships with UK government customers and commercial providers to deliver research, technology, products, and services in the communications security sector.

Reporting to the Service Operations Team Lead you will be part of the Service Delivery team. You will need to be highly organised and efficient with the ability to work individually or as a member of a multi-discipline team. This is an important role for our organisation and will be instrumental in helping us to support the continued growth of our business through the delivery of successful outcomes to our customers.

Due to the nature of our work, all candidates will be required to obtain and maintain an appropriate UK security clearance

Typical Activities

• Working in collaboration and with Project Delivery teams across the business supporting delivery outcomes for all stakeholders and customers.
• Responsibility for infrastructure development and continuous improvement including updating policies, procedures, controls and guidelines for Information Security.
• Maintaining the Information Security Management System, including supporting internal & external audits for ISO 27001 and Cyber Essentials Plus.
• Proactively identifying IT needs, proposing solutions and acting on them.
• Identifying risks and taking steps to mitigate them.
• Provide risk-based direction for future system enhancements.
• Management and definition for policies, procedures and guidelines (PPGs).
• Implementing procedures and tools that proactively ensure security of end user devices.
• Provide support for internal IT computing infrastructure - hardware and software environments, internal & external-facing networks, performance, monitoring, reporting and continual patch maintenance ensuring security of systems.
• Working with Managed Services to continue developing ITIL service culture ensuring timely updates and resolution of tickets within SLAs.
• Creating and improving support and troubleshooting documents.
• Provide technical assistance, fault diagnostics and IT support.

What we're looking for

Please note - We are not looking for full coverage across all of the below in any one candidate.

• Previous experience as an Infrastructure Engineer or Systems Engineer – ideally a minimum of 3 years
• Experience with multi-vendor enterprise IT infrastructure, installation, design, configuration and troubleshooting/support of computer, storage, networking, physical infrastructure and software.
• Experience managing technical service environments and delivering services in line with internal and external SLAs.
• Experience of Information Security and controls to mitigate threats within secure IT environments.
• Experience of working to CIS, Microsoft, NCSC, ISO27001 and Cyber Essentials Plus frameworks.
• Networking knowledge and concepts including switching, routing, firewalls, load balancing, TCP/IP, VPN/VLAN, Routing, Enterprise Wi-Fi, DHCP, DNS, IP Addressing, WAN, LAN.
• Storage knowledge of SAN, iSCSI, Multipath.
• Experience maintaining and troubleshooting Windows/Linux server and desktop platforms – Windows 10/11, Windows Server 2019/2022/2025, Ubuntu, and Debian.
• Experience with Active Directory, AD CS, GPO Management, Office 365, Azure, EntraID, Intune, Autopilot and WSUS Technologies.
• Experience with virtualisation software Hyper-V, Proxmox or VMware.
• Experience of supporting IT Platforms that maintain differing software applications across, Development, Engineering, Finance, IT, Sales, etc.
• Ability to maintain and develop scripts e.g. Bash, PowerShell.
• Containerisation experience, particularly LXC and Docker.
• Experience of Linux software such as Nginx, OpenSSL, FreeIPA.
• Experience within house monitoring tools such as the ELK Stack.
• Experience with developing and maintaining air gapped networks.
• Experience with Service Desk and Customer Support Tools.

Why Work at Amiosec?

At Amiosec, we value our employees and offer a comprehensive benefits package, including:

• Life Insurance - X4 Salary
• Private Health Scheme with no medical history checks, excess, or treatment limits
• EV Salary Sacrifice scheme
• Salary Sacrifice Company Pension, matched up to 10%
• Option for a 9-day fortnight, with every other Friday off
• 2:30 pm finish on Fridays
• 25 Days Holiday + Bank/Public Holidays
• Option to buy an additional 37.5 holiday hours
• Cycle to Work scheme
• Coffee & Cake mornings every fortnight
• Enhanced Maternity & Paternity leave
• Team Away Days
• Free on-site parking
• Casual dress code
• Free fruit in the office

Amiosec is committed to providing equality of opportunity for all. We aim to ensure our workplaces are free from discrimination and that our current and future colleagues, are treated fairly and with dignity and respect. Please inform us of any reasonable adjustments that we may need to make to the application or interview process.