Infrastructure Engineer

JR United Kingdom; Stevenage; On-site; GBP 50,000; Full time

Job summary

Join a leading technology services organization as an Infrastructure Engineer, where you'll deliver secure and reliable IT infrastructure services. This role offers the chance to work in a technical environment, managing Windows-based systems and supporting end users, with a focus on career progression and technical upskilling.

Benefits

Zero on-call – no weekend or out-of-hours support

Optional paid overtime for extra income

Career progression with certification support and training

Full benefits package (pension, healthcare, and more)

Supportive, tight-knit team

Qualifications

• Proven experience in IT support with the Windows infrastructure stack.
• Hands-on experience with Windows Server, Active Directory, VMWare, and backup solutions.
• Experience supporting Windows 10/11 environments.

Responsibilities

• Provide 2nd/3rd line support across Windows Server and related technologies.
• Monitor and improve service levels, owning incident and problem resolution.
• Carry out physical server builds, patching, and routine maintenance.

Skills

IT support

Windows infrastructure

VMWare

Active Directory

Backup solutions

Windows 10/11

Service desk tools

Linux

PowerShell scripting

Basic networking

Job description

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*Eligible candidates for this role must hold active SC Clearance*

Job Type: Permanent

Salary: Up to £50,000

Join a trusted technology services organisation supporting key infrastructure and defence programmes across the UK. As an Infrastructure Engineer, you will become part of a high-performing team responsible for delivering robust, secure, and reliable IT infrastructure services.

This is an opportunity to work in a deeply technical environment where you will manage Windows-based systems, support end users, and contribute to key project deliveries. If you are experienced in IT support with a strong grasp of the Windows stack, this role offers a solid career path, technical upskilling, and the chance to make a genuine impact in a mission-critical environment.

• Provide 2nd/3rd line support across Windows Server and related technologies

• Monitor and improve service levels, owning incident and problem resolution

• Carry out physical server builds, patching, and routine maintenance

• Work with technologies such as VMWare, Active Directory, back-up tools, and Windows 10/11

• Follow change control processes and implement technical changes

• Collaborate with internal teams to support customer needs and service delivery

• Participate in project work and continuous service improvement initiatives

What you will need:

• Proven experience in IT support with the Windows infrastructure stack

• Hands-on experience with Windows Server, Active Directory, VMWare, and backup solutions

• Experience supporting Windows 10/11 environments

• Familiarity with service desk tools (e.g., Jira, ServiceNow, Freshdesk)

• Comfortable with server hardware, racking, and physical maintenance

• (Nice to have) Knowledge of Linux, PowerShell scripting, or basic networking (DNS, DHCP, TCP/IP)

Benefits Package:

• Zero on-call – no weekend or out-of-hours support

• Optional paid overtime for extra income

• Career progression with certification support and training in modern tools

• Full benefits package (pension, healthcare, and more)

• Supportive, tight-knit team with 7 engineers across multiple sites

Looking to join a team where your technical skills will grow alongside some of the UK's most secure and vital infrastructure? Apply below or contact Declan Bryson at Anson McCade on 07529 161950, quoting the below reference.