Infrastructure Engineer

Investigo; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in operational services is seeking a skilled professional to ensure the effective operation of IT infrastructure within manufacturing sites. The role involves collaborating with IT and factory managers, managing operational technology, and enforcing cybersecurity practices to maintain compliance. Successful candidates will deliver third-line support, contribute to business recovery plans, and ensure all systems are performing effectively and are kept up-to-date.

Qualifications

• Experience with maintaining operational technology and manufacturing.
• Knowledge of IT policies and procedures.
• Ability to collaborate effectively across teams.

Responsibilities

• Maintain and monitor infrastructure to support manufacturing operations.
• Ensure compliance with cybersecurity standards.
• Provide third-line support across factories.

Skills

Operational Technology

Cybersecurity practices

Patch Management

Server Vulnerability Management

Virtualisation

Active Directory

Tools

VMWare

M365

Job description

Castle Bromwich with Travel to Doncaster & Loughborough

Operational Services

Specific Operational Focus

• Operational Technology & Manufacturing
• Working with 3rd parties to support and maintain OT hardware & systems
• Maintain Infrastructure environment to ensure manufacturing can operate without disruption
• Enforce cybersecurity practices & patching processes across IT/OT systems to maintain compliance with industry standards and corporate policy.
• Collaborate with group IT, factory managers, and equipment vendors to ensure systems meet operational requirements.

Operational performance

• Ensure effective operation of the infrastructure estate, including but not limited to:
  • Server OS
  • Patch Management.
  • Virtualisation (VMWare)
  • Group Policy.
  • M365 (including exchange online).
  • Active Directory / Entra ID
  • Server Vulnerability Management.
• Providing on site "eyes" & "hands" for the Network team to support the swift resolution of network related incidents at manufacturing sites.
• Make sure operational services, hardware and software are delivered to agreed SLAs, where service does not meet these standards, put in place remedial action to correct.
• Ensure the server estate is being monitored for service performance and where problems are identified these are resolved within agreed SLAs.
• Ensure all appropriate system logs are available for ingestion into Security Operations Centre (SOC).
• Across all areas, ensure relevant hardware, software/firmware is within supported life. Work with vendors to obtain, schedule and implement updates.
• Working with the Senior Infrastructure Service Analyst enforce IT policy and procedure.
• Working with the Senior Infrastructure Service Analyst, support the infrastructure major incident resolution process for the server area and post incident review.
• Deliver third line support across factories for both back office and floor teams.
• Support the Senior Infrastructure Service Analyst & factory managers to contribute to business recovery plans and procedures ensuring that the server elements are periodically tested, documented and updated as required.

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Created on 16/07/2025 by TN United Kingdom