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Infrastructure Engineer

Pearson Whiffin Recruitment Ltd

London

On-site

GBP 30,000 - 60,000

Full time

30+ days ago

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Job summary

An established industry player is seeking an Infrastructure Engineer to provide 2nd and 3rd line support. This role involves troubleshooting and managing Windows 10/11 and Windows Server environments, ensuring smooth operations across the business. You will be part of a dedicated internal team, tasked with resolving technical issues for users and senior management. This fixed-term contract offers a unique opportunity to enhance your skills in a dynamic environment while supporting critical business functions. If you have a passion for technology and a knack for problem-solving, this role could be your next career move.

Qualifications

  • Strong technical experience with Windows 10/11 and Windows Server.
  • Experience in networking and SAN support is highly desirable.

Responsibilities

  • Provide onsite 2nd and 3rd line support across the business.
  • Resolve issues raised on the service desk for users and senior management.

Skills

Windows 10/11 support
Windows Server management
Active Directory (AD)
DNS
Group Policy
Networking
Cisco
Firewalls
VoIP
SQL Server

Job description

Infrastructure Engineer 2nd/3rd line support

We are looking for someone with strong technical experience covering Windows 10/11, Windows Server, AD, DNS, and Group Policy as well as networking and ideally storage experience to provide onsite 2nd and 3rd line support across the business.

This is a 6 - 12 month fixed term contract to join an internal team tasked with providing support services across the business to users and senior management in the resolution of issues raised on the service desk.

Required Skills and Experience:

  • Experience of support and troubleshooting Windows 10/11, ideally including migration to Windows 11.
  • Experience installing, support, manage and troubleshooting Windows Server including DNS, DHCP, Group Policy etc
  • Experience of networking, Cisco, Firewalls, Voip as well as SAN support and troubleshooting is highly desirable.
  • Experience across SQL Server, installation, configuration and maintenance.
  • Understanding of backup and recovery processes, transfer protocols.
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