Infrastructure Engineer

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Location: Home / Hereford (1 day every other week onsite)

Skills: Windows Server, VMware, Networking, Google Services, Okta, Intune, Driving Licence

We are looking to recruit an Infrastructure Engineer for a leading online retailer. This is a remote role with travel to my client's head office in Herefordshire once every 2 weeks.

This is an exciting time to join my client as they are investing in its IT operations and delivering key technology projects. They are looking for an experienced Infrastructure Engineer to join their team, playing a critical role in supporting and enhancing their IT infrastructure and network environment.

The Role

This is a hybrid network and infrastructure role, suited to an engineer with experience across both areas. The role will involve providing technical support, maintaining systems, and delivering key IT projects across the business.

Key Responsibilities:

• This is a project-focused role; you will be expected to contribute to roadmap sessions.
• Provide 2nd/3rd line support across IT infrastructure and networks.
• Maintain, monitor, and troubleshoot server, storage, and network infrastructure.
• Support network operations (Juniper preferred, but Cisco/HP experience also considered).
• Assist with the Windows 11 rollout and MDM implementation (experience with Intune or System Center is beneficial).
• Work on identity management solutions, with Okta experience being advantageous.
• Support and administer Google services (Gmail, Google Drive, and related tools).
• Ensure all IT changes follow the change control process and are fully documented.
• Mentor junior team members and contribute to best practices within the IT team.

Key Skills & Experience:

• Strong background in networking and infrastructure.
• Experience with firewalls, VPNs, and WiFi networks.
• Familiarity with Google services (Workspace tools such as Gmail, Google Drive, and collaboration tools).
• Identity management experience (Okta is a plus).
• Experience with backup, patching, and security solutions.
• Project delivery experience in an enterprise environment.