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Infrastructure Engineer
Buscojobs
Greater London
On-site
GBP 80,000 - 100,000
Full time
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Job summary
An established industry player is seeking a highly experienced professional to provide production support for critical applications like Honeywell PHD and Aveva PI. This role involves resolving tickets, coordinating with clients and users, and leading a dedicated team to ensure high-quality service delivery. With a focus on technical knowledge in process control systems and ITIL support, the ideal candidate will have around 10 years of experience in the field. Join a dynamic environment where your expertise will directly impact operational success and client satisfaction.
Qualifications
- Around 10 years of experience in relevant technical fields.
- Strong knowledge of Honeywell PHD and Aveva PI systems.
Responsibilities
- Provide production support for Honeywell PHD and Aveva PI applications.
- Lead the team and prepare reports for clients.
Skills
Job description
Key accountabilities of the role:
- Honeywell PHD and Aveva PI production support
- Resolve tickets under the applications under the defined scope (related to PHD and PI)
- ITIL support
- Client and User coordination
- Resolve tickets within defined SLAs
- Lead the team
- Prepare and Present reports to customer
Key Challenges of the role:
- Technical knowledge in Honeywell PHD, Aveva PI, PLC, SCADA, Process Control Systems, DCS
- High Impact communication
Inherent requirements of the role:
Mandatory / Essential Skills and Experience:
- Candidates without these will not be shortlisted to the hiring manager
- Honeywell PHD, Aveva PI, PLC, SCADA, Process Control Systems, DCS
- Around 10 years of experience
Preferred / Desired skills and experience:
- ITIL support knowledge
- Team handling
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