Infrastructure Engineer

Free-Work UK; Corsham; Presencial; GBP 42.000 - 62.000; Jornada completa

Descripción de la vacante

Free-Work UK is seeking a 2nd/3rd Line Infrastructure Engineer for a role at MoD Corsham. The position focuses on advanced operational support, maintenance and development of a secure platform, ensuring availability and resilience while enabling service improvement.

The role requires DV clearance and sole UK nationality, with hands-on work across Windows Server, VMware, Citrix and automation tools in a defence environment.

Formación

• Experience in 2nd/3rd line engineering within secure Defence environments.
• Experience with Windows Server administration and patch/configuration management.
• Certifications including Citrix Virtual Apps and Desktops Advanced Administration.

Responsabilidades

• Provide technical support to incident, problem and change management across production and non-production environments.
• Administer Windows-based systems, including patching and configuration management.
• Support Citrix and virtualised platforms such as VMware vSphere and vRealize Automation.
• Monitor and maintain system health using tools including SCOM and other enterprise monitoring solutions.
• Collaborate with adjacent teams to deliver reliable, secure services.
• Conduct root cause analysis and resolve complex platform issues.

Conocimientos

Windows Server

SCOM

MECM

VMware

Citrix

Ansible

Herramientas

Citrix Virtual Apps and Desktops

VMware vSphere

vRealize Automation

Descripción del empleo

2nd/3rd Line Infrastructure Engineer

MoD Corsham

Role Summary

This role provides for the advanced operational support, maintenance and development of a secure MoD platform, working as part of a team based at MoD Corsham. The position involves working across a complex technical estate to ensure platform availability and resilience, while supporting change and continuous service improvement. The role requires DV clearance and sole UK nationality.

Key Responsibilities

The Infrastructure Engineer will be expected to provide technical support to incident, problem and change management across production and non production environments.

• Administer Windows based systems, including patching and configuration management.
• Support Citrix and virtualised platforms such as VMWare vSphere and vRealize Automation.
• Monitor and maintain system health using tools including SCOM and other enterprise monitoring solutions.
• Collaborate with adjacent teams (e.g, Application Support Provider, IaaS provider) to provide reliable, resilient and secure services.
• Conduct root cause analysis and the resolution of complex platform issues.

Essential Skills And Background

Experience in 2nd/3rd line engineering roles within secure Defence environments.

• Highly proficient in Windows Server administration, and familiar with SCOM and MECM.
• Experienced in the deployment and support of VMWare and Citrix solutions.
• Hands on experience with Ansible for automation and configuration management.

Desirable Skills

• Proficiency with Linux (RHEL/CentOS) in the support context.
• Familiarity with Trend, Nessus or similar security tooling.
• Knowledge of backup and DPKI solutions.
• Awareness of trust relationships and secure enterprise architectures.
• Prior experience working with Defence Digital and knowledge of policies including JSP453.
• Prior experience delivering support within an ITIL based service management model.
• Certifications including Citrix Virtual Apps and Desktops Advanced Administration.

Candidate Profile

Required qualifications to be successful in this role