Infrastructure Engineer

M&C Saatchi Group; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading marketing agency in London is seeking an experienced Infrastructure Engineer to manage and support hybrid IT infrastructure. The role requires strong technical knowledge, troubleshooting skills, and the ability to work collaboratively across global operations. Key responsibilities include server management, incident response, and participating in IT projects to enhance infrastructure. A competitive salary and benefits package is offered, including private healthcare and a commitment to diversity and inclusion.

Benefits

27 days annual holiday

Private healthcare

Employer contributory pension

Life assurance

Income protection

Subsidized gym membership

Qualifications

• 5+ years of experience in IT infrastructure support or administration.
• Experience working within global IT environments.
• Able to thrive in a fast-paced environment.
• Solid troubleshooting and problem-solving skills.
• Strong communication and teamwork abilities.

Responsibilities

• Install, configure, and support servers, storage, and network devices.
• Manage and maintain servers and cloud platforms.
• Assist in responding to infrastructure issues and system outages.
• Support device management platforms and apply policies.
• Monitor utilisation of servers, storage, and networks.

Skills

Infrastructure Support & Deployment

Systems Administration

Incident Response

End User Compute Management

Capacity & Performance Monitoring

IT Project Team Participation

Strong knowledge of Microsoft 365 and Azure

Hands-on experience with Windows Server

Networking technologies understanding

Education

5+ years of experience in IT infrastructure

Industry and vendor certifications (Microsoft, Cisco, VMware, ITIL)

Tools

Microsoft 365

Azure

Windows Server

Active Directory

Google Workspace

VMware

Nutanix

Hyper-V

PowerShell

Mobile Device Management Tools

Job description

M+C Saatchi Group is looking for highly skilled and experienced Infrastructure Engineer to join our team in London. You will be responsible for deploying, maintaining, and supporting hybrid IT infrastructure across our global operations.

The role requires strong technical knowledge of core infrastructure technologies, solid troubleshooting skills, and the ability to work both independently and collaboratively with colleagues and partners across multiple regions.

What You’ll Do

• Infrastructure Support & Deployment: Install, configure, and support servers, storage, cloud solutions, and network devices to ensure reliability, scalability, and security across a global IT environment.
• Systems Administration: Manage and maintain servers, cloud platforms, workstations, and mobile devices. Apply updates, patches, and configuration standards consistently worldwide.
• Incident Response: Assist in responding to infrastructure issues and system outages. Work with global IT teams and external partners to diagnose problems, mitigate impact, and restore services.
• End User Compute Management: Support device management platforms (Intune, Mosyle, JAMF). Apply policies, deploy software, and maintain a secure and stable end-user environment.
• Capacity & Performance Monitoring: Monitor utilisation of servers, storage, and networks across global sites and provide recommendations for optimisation.
• Deployments: Support branch office and technical rollouts, including hardware installations and infrastructure configuration.
• IT Project Team: Be a key contributor to our global transformation initiatives such as system migrations and consolidations, network hardware refreshes, and core infrastructure upgrades.

About You

• 5+ years of experience in IT infrastructure support or administration.
• Experience working within global IT environments.
• Able to thrive in a fast-paced environment
• Solid troubleshooting and problem-solving skills.
• Strong communication and teamwork abilities, comfortable collaborating across different regions and time zones.
• Familiarity with ITIL processes and best practices.
• Industry and vendor certifications (e.g., Microsoft, Cisco, VMware, ITIL) are desirable.

Key Skills

• Strong knowledge of Microsoft 365 and Azure services.
• Hands-on experience with Windows Server, Active Directory, and core services (DNS, DHCP).
• Exposure to Google Workspace, VMware, Nutanix, Hyper-V, or similar virtualisation platforms.
• Strong understanding of networking technologies (switching, routing, Meraki firewalls).
• Familiarity with mobile device management tools (Intune, Mosyle, JAMF).
• Basic scripting skills (e.g., PowerShell) for automation and administration.
• Experience with support and implementation of backup, disaster recovery, and systems monitoring tools.

What You’ll Get

For the right candidate, we will offer a competitive salary and benefits package which includes 27 days annual holiday, private healthcare, employer contributory pension, life assurance and income protection. We also offer a host of benefits that support wellbeing including subsided gym membership, whilst our commitment to Diversity and Inclusion sees us offer learning opportunities around D&I, mentoring programmes and the opportunity for all to participate in a number of active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success.

About M+C Saatchi Group

M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics.

If you require any reasonable adjustments throughout the recruitment and selection process, please make us aware as part of your application.

All employee information is kept confidential according to General Data Protection Regulation (GDPR).