Infrastructure Engineer

GKN; Bristol; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global engineering company is seeking an Infrastructure Engineer to manage and support infrastructure services in Bristol. Key responsibilities include troubleshooting technical issues, working with vendors, and ensuring compliance with industry best practices. The ideal candidate has a relevant degree and experience in IT infrastructure, with strong documentation and communication skills. This role offers a hybrid working pattern and competitive benefits.

Benefits

Competitive salary dependent on experience

Industry Leading Pension Scheme

Life Assurance

25 days holiday

Flexible working hours

Shopping discounts

Qualifications

• Experience working in a high availability, high demand environment.
• Able to work effectively in a virtual team environment.
• Self-driven with a motivation to succeed and provide world class services.

Responsibilities

• Deliver infrastructure services to agreed SLA requirements.
• Troubleshoot/resolve problems associated with the infrastructure environment.
• Coordinate and work with global architects to meet GKN standards.

Skills

IT infrastructure experience

Strong documentation skills

Good communication skills

Education

Relevant Degree or equivalent experience

Tools

Microsoft Azure

PowerShell

Job description

Overview

An opportunity has arisen for an Infrastructure Engineer to support and manage infrastructure services, systems, applications, and hardware in line with GKN standards and industry best practices. The role involves troubleshooting and resolving technical issues, assisting front-line IT staff with complex infrastructure challenges, and ensuring effective documentation and communication of problems and risks to maintain compliance and timely resolution. Develops, maintains and administers infrastructure services, systems, applications and configurations and related hardware in accordance with GKN standards and industry best practices. Troubleshooting, diagnosing and resolving system, software and hardware problems. Support, supports front line IT staff in complicated infrastructure related matters. Documents, tracks, monitors, and communicates problems and business risks to ensure timely resolution and compliance. This role offers a hybrid working pattern.

Responsibilities

• Deliver infrastructure services to agreed SLA requirements
• Troubleshoot/resolve problems associated with the infrastructure environment
• Work with hardware/software vendors to resolve technical support issues
• Coordinate and work with global architects and other regional Data Center teams to ensure infrastructure and systems meet GKN Aerospace standards in regards to functionality, security, and maintainability
• Deploy industry best practice approaches and standards
• Procure and replace hardware components when required
• Actively monitor the system infrastructure to manage business systems and security risks
• Actively work with automating the IT infrastructure delivery
• Work with the following Key Processes: Event Management (monitoring, measuring against SLA, triggering and reporting); Incident Management (log all incidents and resolve as quickly as possible); Change Management (process approved changes from Build into Run); Request Management (manage all requests to resolution or escalation); Asset & Configuration Management (manage resources and configurations required to deliver services to agreed SLA)

Qualifications

• Relevant Degree or equivalent experience
• IT infrastructure experience
• An ability to follow processes
• Self-driven with a motivation to succeed and provide world class services to the business
• Relies on experience and judgment to plan and accomplish goals
• Experience working in a high availability, high demand environment
• Able to work effectively in a virtual team environment
• Strong documentation skills
• Good communication skills in English and native language - both verbal and written
• Desirable: Technical certifications in Operating Systems, Microsoft Azure or equivalent
• Desirable: Technical certifications in PowerShell or other relevant script technologies

Benefits

• Competitive salary dependent on experience
• Industry Leading Pension Scheme with contributions matched up to 8% on a 1:1.5 basis
• Life Assurance 8 x salary
• 25 days holiday + bank holidays
• Flexible working hours including the ability to finish at 12 noon on a Friday
• Income protection
• Shopping discounts
• Cycle To Work Scheme
• Employee Assistance Programme
• Virtual GP Clinic for you and immediate family
• A collaborative, dynamic working environment