Infrastructure and Connectivity - Platform Services Engineer

Whitbread; Houghton Regis; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a skilled Platform Services Engineer to support systems in their support centres. The role requires experience managing Windows 10/11 environments, leading software deployments, and complex problem-solving in a collaborative team environment. Candidates should have expertise in Microsoft Hybrid Cloud, Intune, Active Directory, and Office 365. Join a passionate technology team focused on innovation and efficiency.

Benefits

Individual & Family BUPA healthcare

Up to 60% discount on Premier Inn stays

25% discount on Restaurant brand

Qualifications

• Proven hands-on experience managing an enterprise Windows 10/11 environment.
• Previous experience working in a Microsoft Hybrid Cloud environment.
• Strong understanding of Intune and expertise in mobile device and application management.
• Experience configuring and managing Active Directory services to enhance network efficiency and security.
• Strong experience administering and managing Office 365 services.

Responsibilities

• Help maintain end-user computing and support systems across support centres.
• Lead software deployment with effective cross-team coordination.
• Solve complex technical issues in a team environment.
• Manage Windows 10/11 environments and create deployment packages.
• Deploy applications across multiple systems and manage on-premises and Exchange Online environments.

Skills

Managing enterprise Windows 10/11 environment

Microsoft Hybrid Cloud

Intune expertise

Active Directory management

Administering Office 365

Job description

Infrastructure and Connectivity - Platform Services Engineer

Whitbread Court, Porz Ave, Houghton Regis, Dunstable LU5 5XE, UK Req #20984

06 August 2025

Here at Whitbread, we are seeking an experienced Platform Services Engineer who will help look after our Support Centre systems.

This is a unique opportunity to join our growing team to provide support with maintaining end user computing, lead software deployment with effective cross-team coordination, solve complex technical issues, and work in a team environment which encourages learning and introducing new technologies.

Contract Type: Full time, Permanent

Location: Whitbread Court, Houghton Hall Business Park, Porz Avenue, Dunstable

Why You’ll Love It Here

• Healthcare: Individual & Family BUPA healthcare
• Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand

As a Platform Services Engineer, you will support systems across our support centres. You will help in deploying, managing, and updating software as well as deploying applications across multiple systems.

Alongside the above, you’ll be responsible for helping to manage our Windows 10/11 environments efficiently, creating and customizing deployment packages, deploying applications across multiple systems, and managing on-premises and Exchange Online environments.

What you’ll need:

• Proven hands-on experience managing an enterprise Windows 10/11 environment.
• Previous experience working in a Microsoft Hybrid Cloud environment.
• Strong understanding of Intune and expertise in mobile device and application management.
• Experience configuring and managing Active Directory services to enhance network efficiency and security.
• Strong experience administering and managing Office 365 services.

Be part of our Technology Team at Whitbread

Through collaboration, passion, and hiring the smartest minds, our Technology team builds products and services used by 38,000 employees at Whitbread and millions of guests. We manage an eCommerce website handling £2 billion in transactions per year, scalable applications across our 1,200 hotels and restaurants, and devices enabling seamless experiences while maintaining data security. Together, we’re building the hotel of the future.

• Whitbread Court, Porz Ave, Houghton Regis, Dunstable LU5 5XE, UK