Infrastructure Analyst

PlayStation Network; London; On-site; GBP 35,000 - 60,000; Full time

Job summary

Join a leading company as an Infrastructure Analyst, critical for supporting and maintaining the IT infrastructure crucial for PlayStation Services. You'll collaborate with teams to ensure the performance and security of servers and networks while working in a diverse and innovative environment that values inclusion. Competitive salary and benefits are provided.

Benefits

Discretionary bonus opportunity

Hybrid Working (within Flexmodes)

Private Medical Insurance

25 days holiday per year

On Site Gym

Free soft drinks

Access to cycle garage and showers

Qualifications

• At least 4 years of experience in infrastructure operations.
• Deep technical knowledge of server platforms (Windows, Linux).
• Comfortable working within ITIL frameworks.

Responsibilities

• Provision, configure, and maintain physical and virtual servers.
• Administer storage systems, including planning and tuning.
• Supervise infrastructure health and diagnose issues.

Skills

Active Directory

Problem Solving

Networking Technologies

Communication

Analytical Skills

Tools

VMware

PowerShell

Ansible

Job description

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Role Overview

As an Infrastructure Analyst, you will play a key role in handling and supporting the IT infrastructure that underpins our PlayStation Studios Services (PSS) operations. You will ensure the availability, performance, and security of servers, storage, and networks across our data centers. This includes collaboration with internal teams and external partners to deliver reliable and scalable infrastructure services.

Key Responsibilities

• Provision, configure, and maintain physical and virtual servers (Windows, Linux).
• Administer storage systems, including capacity planning and performance tuning.
• Apply system and security updates, patches, and configuration changes.
• Manage backup and disaster recovery solutions ensuring data resilience.
• Supervise infrastructure health, diagnose performance issues, and proactively respond to incidents.
• Support configuration and operation of networking infrastructure, including Juniper-based and wireless technologies.
• Provide application-level support for production tools (e.g., Perforce) and other studio-specific software.
• Collaborate with IT peers across regional and global teams to develop and implement standard methodologies and shared solutions.
• Participate in infrastructure-related projects, providing technical expertise and ensuring timely delivery.
• Maintain awareness of cloud platforms and solutions, understanding their impact on infrastructure operations.

Core Duties

• Ensure infrastructure services align with Studio IT standards (CIS/GIS).
• Participate in incident response, root cause analysis, and remediation activities.
• Support change management, release planning, and validation of new services.
• Contribute to security operations, including patching, threat monitoring, and remediation.
• Maintain documentation, asset records, and configuration details.
• Support business continuity plans and respond to infrastructure-related security incidents.
• Stay aligned with Studio IT information security policies and business continuity processes including the Studio IT calling tree.
• Collaborate with multi-functional teams to support business operations and infrastructure improvements.
• Assist in the development and enforcement of IT standards and policies.

Skills & Experience

• At least 4 years of experience in infrastructure operations in an enterprise or studio environment.
• Deep technical knowledge of server platforms (Windows, Linux).
• Proficient with Active Directory / LDAP and authentication systems.
• Deep understanding of networking technologies.
• Skilled in managing network storage and backup/recovery systems.
• Experience with virtualized environments (VMware, Hyper-V, or similar) and infrastructure automation (PowerShell/Ansible).
• Familiarity with monitoring (Zabbix) and diagnostic tools.
• Comfortable working within ITIL frameworks including incident, problem, and change management.
• Awareness of cloud platforms (e.g., AWS, Azure, Google Cloud) and their integration with existing infrastructure.
• Strong analytical and problem-solving skills.
• Superb communication and interpersonal abilities.

Preferred Qualifications

• Experience supporting creative or production environments.
• Proficiency in scripting or automation tools (e.g., PowerShell, Bash, Ansible).
• ITIL certification or demonstrable service management experience.
• Demonstrable ability to work effectively in fast-paced, collaborative team settings.
• Experience in conducting vulnerability assessments and implementing remediation plans.
• Understanding compliance requirements relevant to the industry.
• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• 25 days holiday per year
• On Site Gym
• Free soft drinks
• Access to cycle garage and showers

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Website

What are your salary expectations? *

What is your current notice period? * Select...

Depending upon where you are currently living, it may be necessary for you to relocate if you are appointed to this role. In order that we can ensure that we promptly provide any appropriate relocation support, please confirm the location at which you currently reside. * Select...

If other, please provide.

Have you previously worked for Sony? * Select...

How did you hear about this job? * Select...

If Employee Referral, please provide the name of the employee who referred you.

Do you wish to be considered for other roles? Select...

Do you hold the right to work in the UK? * Select...

If Other, please provide additional information regarding your right to work in the UK.

Would you like to stay connected with us? * Select...

Question: Stay Connected for Future Opportunities ?

Thank you so much for considering a role with us! Should this position not be the perfect fit right now, we would be excited about the chance to explore future opportunities with you. By selecting "Yes," you’ll allow us to keep your details on file for the next 24 months. This means we can reach out to you about other exciting roles that may fit your skills and interests as they come up. We’re eager to stay connected!

We take your privacy seriously and will ensure your information is securely stored and used only for recruitment purposes, as outlined in our (Candidate Privacy Notice ). Please take a moment to review it for more details.

UK Diversity & Inclusion - Voluntary Equal Opportunity Monitoring

Sony Interactive Entertainment Europe Limited (‘SIEE’) is committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Collecting diversity data is intended to help SIEE maintain equal opportunities best practice and identify barriers to workforce equality and diversity. Please read this notification and consent before you decide whether to submit your diversity data in the survey below.

SIEE will treat all survey responses in the strictest confidence, and our personnel with decision-making role in the recruitment process can only see aggregated reports on the results of the survey and cannot allocate these aggregated reports to individual applicants. There is no obligation on you to provide diversity data, SIEE will treat all applicants the same regardless of whether they provide diversity data or not, and any responses to the survey will not affect our decision on your application.

You can withdraw your consent at any time. The withdrawal of your consent does not affect the lawfulness of the processing of your diversity data based on your consent before its withdrawal.

Please tick this box to confirm that you explicitly consent to providing the diversity data below, including the below sensitive information on your racial or ethnic origin, your sexual orientation and your gender identity, and to SIEE using this data as Select...

How would you describe your gender identity? Select...

How would you describe your nationality and/or ethnicity? Select...

Do you identify as transgender? Select...

How would you describe your sexual orientation? Select...

By checking this box, I consent to PlayStation Global collecting, storing, and processing my responses to the demographic data surveys above.