Infra Support Engineer - Fast-Track Automation (6-Month)

OLIX; Greater London; On-site; GBP 55,000 - 90,000; Full time

Job summary

OLIX in London is hiring an Infrastructure Support Engineer on a six-month contract to manage day-to-day production infrastructure: AWS, GitHub, Cloudflare, Terraform, Ansible, Linux and Kubernetes.

You’ll be the first line for infrastructure requests, unblocking people fast and reducing the backlog as automation handles repetitive tasks. Start date ASAP, location London, overlap with Austin and India, contract for 6 months.

Qualifications

• Five+ years of Linux administration on Ubuntu or RHEL (users/permissions, filesystems, storage, networking, SSH).
• AWS: EC2, S3, IAM, VPC, Secrets Manager.

Responsibilities

• Own the infrastructure support queue, respond within 15 minutes, aim for resolution in hours.
• Resolve procedural requests end to end: access, permissions, capacity, licences, host rebuilds, DNS, runner and repo administration.
• Apply changes through Terraform and Ansible in the infra repo, via pull request.
• Build self-service tooling and automations for common request types to remove blockers.
• Write and maintain runbooks for incidents affecting core infrastructure.
• Escalate to infrastructure engineering where appropriate.
• Monitor capacity and licence expiry, resolve proactively before limits are hit.
• Report weekly on volume, resolution times, top causes, and automation impact.

Skills

Linux administration

AWS

Terraform

Ansible

GitHub administration

Kubernetes

Incident response & runbooks

Tools

Terraform

Ansible

GitHub

Kubernetes

Job description

OLIX in London is hiring an Infrastructure Support Engineer on a six-month contract to manage day-to-day production infrastructure: AWS, GitHub, Cloudflare, Terraform, Ansible, Linux and Kubernetes.

You’ll be the first line for infrastructure requests, unblocking people fast and reducing the backlog as automation handles repetitive tasks. Start date ASAP, location London, overlap with Austin and India, contract for 6 months.