Information Technology Technician

identifi Global Resources; York; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Customer Success Manager, where you will play a vital role in a crucial Defence project. This field-based position in York offers the opportunity to work closely with clients, helping them attract and retain top talent while ensuring compliance with strict guidelines. Your expertise in device migration and strong attention to detail will be essential as you support a major refresh project, contributing to national security operations. If you are driven by precision and professionalism, this role is a perfect fit for you.

Qualifications

• Experience in device migrations and refresh clinics.
• Strong attention to detail and structured process adherence.

Responsibilities

• Set up and support Refresh Clinics at designated sites.
• Migrate and refresh laptops as per project guidelines.
• Update asset management and workflow tracking systems.

Skills

End User Device Migrations

Refresh Clinic Setup

End User Lifecycle Services (ELS)

Attention to Detail

UK Driving License

Active SC Clearance

Job description

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identifi Global Resources provided pay range

This range is provided by identifi Global Resources. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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Customer Success Manager - I partner with clients, to help them attract, measure, and retain great candidates in-line with their culture, vision and…

Field-Based – York | 1-Month Contract | £25.15/hour (Inside IR35)

Are you an experienced IT Technician with a background in device migration and active SC Clearance? We’re recruiting for a field-based role supporting a major Defence sector refresh project.

Key Responsibilities:

• Set up and support Refresh Clinics at designated sites.
• Migrate and refresh laptops in line with project guidelines.
• Accurately update asset management and workflow tracking systems.
• Perform daily stock checks and follow up on discrepancies.
• Collect and hand over devices following a strict migration schedule.
• Support issue escalation and resolution on-site in coordination with engineers.

What You’ll Need:

Prior experience in:

• End User Device Migrations
• Refresh Clinic Setup
• ELS (End User Lifecycle Services)
• Strong attention to detail and ability to follow structured processes.
• A valid UK Driving License and access to a vehicle (field-based travel required).
• Active SC Clearance (Mandatory)

Why Join?

Be part of a crucial Defence project, contribute to national security operations, and work with a team of experts who value precision, integrity, and professionalism.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Defense and Space Manufacturing

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