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Information Technology Support Engineer
JR United Kingdom
Long Eaton
On-site
GBP 25,000 - 45,000
Full time
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Job summary
An established industry player is seeking a dedicated IT Support Engineer to join their internal support team. In this dynamic role, you'll be the go-to person for troubleshooting and resolving technical issues, ensuring that IT systems operate seamlessly. Your responsibilities will include providing support to users, managing accounts, and maintaining infrastructure, all while upholding security protocols. If you thrive in a fast-paced environment and enjoy helping others, this is the perfect opportunity to advance your career in a growing software company. Join a team that values problem-solving and communication, and make a real impact on the business's success.
Qualifications
- Previous experience in a similar IT support or technician role.
- Strong knowledge of Windows environments and Office 365.
Responsibilities
- Provide 1st and 2nd line support to internal users.
- Troubleshoot hardware, software, and network issues.
- Maintain and monitor IT systems and infrastructure.
Skills
Education
Tools
Job description
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Long Eaton, United Kingdom
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8
18.04.2025
02.06.2025
Location: Nottingham (Long Eaton)
Are you the kind of person who thrives on fixing problems, loves helping others, and gets a kick out of keeping IT systems running like clockwork? A successful and growing software company is looking for a skilled IT Technician to become a vital part of their internal support team—keeping people connected, productive, and stress-free behind the scenes.
About the Role:
You’ll be the first point of contact for technical support within a busy software development environment. From troubleshooting hardware and software issues to managing user accounts and supporting remote infrastructure, your work will keep the business running smoothly.
Key Responsibilities:
- Provide 1st and 2nd line support to internal users
- Troubleshoot hardware, software, and network issues
- Maintain and monitor IT systems and infrastructure
- Set up and configure new user accounts, hardware, and software
- Liaise with third-party suppliers and service providers
- Ensure security and data protection protocols are followed
What We’re Looking For:
- Previous experience in a similar IT support or technician role
- Strong knowledge of Windows environments, Office 365, and remote desktop tools
- Familiarity with networking fundamentals (DNS, DHCP, VPNs)
- Excellent problem-solving and communication skills
- Ability to work independently and manage priorities remotely
Nice to Have:
- Experience supporting a software development environment
- Knowledge of cloud platforms (e.g., Azure, AWS)
Interested?
If you're ready to take the next step in your IT career and make a real impact in a growing tech company, we’d love to hear from you. Apply now!
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