Information Technology Support Engineer

Buscojobs; Greater London; On-site; GBP 40,000 - 70,000; Full time

Job description

We are seeking a IT Support Engineer to bridge customer requirements with software solutions. You will provide technical expertise, optimize software usage, support implementations, and collaborate with development teams in an agile environment.

Key Responsibilities

• Understand customer needs and translate them into technical solutions.
• Provide technical support, software testing, and customer training.
• Assist in technical sales, tendering, and solution development.
• Create technical documentation and ensure seamless data integration.
• Work closely with product teams to deliver and implement solutions.
• Support project phases from design to execution using Agile / Scrum or Waterfall.

Qualifications & Skills

• Degree in Electrical / Software Engineering, IT, or related field.
• 5+ years of experience (preferably in the energy industry).
• Expertise in Microsoft SQL Server, C#, and software configuration.
• Familiarity with SQL queries, Python, data modeling, and analytics is a plus.
• Strong communication and customer relationship skills.
• Experience with Agile / Scrum, Waterfall, and tools like JIRA, MS Project.

Note : Looking for someone who has worked with electrical or utility companies.

Ready to set off on an incredible career adventure? Take the leap and have a confidential discussion; please email me at [emailprotected] .

To submit your application, please press APPLY NOW.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Customer Service, Information Technology, and Engineering

Information Services, Industrial Machinery Manufacturing, and Manufacturing