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Information Technology Project Coordinator
ZipRecruiter
Manchester
Hybrid
GBP 30,000 - 50,000
Full time
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Job summary
An established industry player is seeking a motivated Project Coordinator to join their team. In this dynamic role, you will support key phases of cloud contact center deployment projects, working closely with Project Managers and stakeholders. Your attention to detail and organizational skills will be essential as you manage documentation, track progress, and ensure deadlines are met. This forward-thinking company offers a hybrid working model and a range of benefits, including competitive salary, private healthcare, and opportunities for professional development. If you're ready to make an impact in the tech industry, this is the perfect opportunity for you!
Benefits
Qualifications
- Experience in project coordination on IT projects is essential.
- Strong stakeholder management and organizational skills are crucial.
Responsibilities
- Support Project Managers with administrative tasks and project documentation.
- Track project progress and manage change and release processes.
Skills
Tools
Job description
Job Description
Are you a Project Coordinator looking to grow your career with a market leader in hosted contact centre and customer experience solutions? Route 101, certified as a "Great Place To Work", partners with industry giants like Zendesk, Amazon, NICE, and Calabrio to help businesses build seamless customer connections.
We’re currently helping Route 101 hire a Project Coordinator to support a large-scale cloud Ccontact centre deployment for a key client of theirs. If you're detail-oriented, thrive in fast-paced environments, and want to make an impact in cutting-edge technology projects, this is the role for you!
The role:
You’ll work closely with Project Managers, workstream leads, and stakeholders to support project delivery across key phases: stand-up, discovery, design, build, test, user readiness, release, hyper care, and closure.
Responsibilities include:
- Supporting Project Managers with administrative tasks
- Tracking project progress and ensuring key deadlines are met
- Managing project documentation, RAID logs, and governance reporting
- Coordinating change and release management processes
What will help you succeed in this role?
- Previous experience of project coordination on IT projects
- Strong stakeholder management skills
- Understanding of PRINCE2 and Agile project environments
- Excellent organisational and problem-solving skills
- Experience with Azure DevOps is a big plus!
The salary & benefits:
- Competitive salary (DOE)
- Hybrid working between home and Manchester. 2-3 days onsite.
- 25 days annual leave (increasing to 30 days with tenure)
- Pension scheme: 5% employee + 4% employer (scaling up to 9% employee + 8% employer matched)
- Private healthcare
- Opportunities for professional development & career growth
Ready to join?
Apply today with your CV and let’s chat! Be part of a team that’s shaping the future of customer engagement technology.
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