Information Technology Engineer

JR United Kingdom; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

Join a dynamic IT company in Central London, where you'll play a vital role in supporting a diverse group of businesses. This position offers the opportunity to provide comprehensive IT support, manage network and server operations, and implement security measures. As part of a rapidly growing team, you'll collaborate closely with various departments, ensuring seamless communication and innovation. If you're passionate about technology and eager to tackle new challenges, this role is perfect for you. Enjoy a supportive environment that values your contributions and offers room for professional growth.

Qualifications

• Advanced technical skills and proactive problem-solving approach required.
• Experience in network and server maintenance is essential.

Responsibilities

• Provide IT support to group companies and external clients.
• Manage network equipment and troubleshoot system failures.
• Implement IT security policies and manage data recovery.

Skills

Network Maintenance

Server Operation

Technical Support

Problem-Solving

Communication Skills

Microsoft 365

Cybersecurity

Education

IT-related Degree

Tools

Microsoft 365

Job description

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We are seeking IT Engineers and IT Project Leaders for an IT company located in Central London.

Our company is part of a diversified group based in London, with businesses in restaurant management, investment, real estate brokerage, and management consulting. In this position, you will be responsible for providing comprehensive IT support to companies within the group as well as offering services to external clients.

As our group experiences rapid growth, the IT department plays a crucial role in supporting the core of our business. Therefore, the scope of this position is broad, ranging from IT infrastructure operation and maintenance, security management, and technical support for end users, to the planning and implementation of new projects. Our office, which houses multiple groups companies, fosters close collaboration, enabling an environment where open communication allows for the flexible and prompt proposal and execution of new ideas and solutions.

We welcome applicants who possess advanced technical skills and a proactive approach to problem-solving.

Network and Server Maintenance & Operation:

• Maintenance, management, operation, installation, configuration, and replacement of network equipment
• Troubleshooting and recovery response in case of system failures
• Continuous performance monitoring and early detection and preventive resolution of potential issues
• Maintenance and operation of servers (e.g., email servers, web servers)

Support for End Users and Clients:

• Providing technical support to employees of various group companies
• Responding to IT-related inquiries and providing technical assistance
• Configuration and management of PCs, software, networks, and user accounts (e.g., Microsoft 365)
• Providing training and advice on the use of various IT infrastructures

Security and IT Risk Management:

• Formulating and executing data backup plans, and managing data recovery
• Developing and implementing IT security policies, and preventing and managing information leakage risks
• Implementing countermeasures against external cyber-attacks and strengthening internal security

Others:

• Developing and updating IT operation manuals
• Planning and executing new projects, and project management
• Experience in network and server construction and maintenance
• In-depth knowledge of Microsoft 365 services
• Strong problem-solving abilities and troubleshooting skills
• Excellent communication skills in both Japanese and English
• Must have a valid visa to work in the UK
• Experience in website operation and production
• Experience or interest in project management
• Unrestricted work visa in the UK

Salary: Negotiable, based on experience

Start Date: To be decided during the interview

Working Hours: Monday - Friday, 9:00 AM - 6:00 PM (compensatory time off available for weekend work)

Come and join this brilliant Firm!

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