Information Technology Business Relationship Manager

ZipRecruiter; Greater London; On-site; GBP 58,000 - 72,000; Full time

Job summary

A local authority is seeking a Business Relationship Manager to enhance their engagement with technology and service delivery. This role requires significant expertise in stakeholder engagement, business analysis, and change management, with responsibilities that include shaping digital strategies and leading complex technology-enabled changes while ensuring alignment with Council priorities.

Benefits

Local government pension scheme

Up to 31 days annual leave

Flexible working

Training opportunities

Qualifications

• Significant experience of senior stakeholder engagement and managing strategic relationships.
• Strong business analysis and change management capability.
• Experience in business case development and service design.

Responsibilities

• Lead engagement with senior leaders across the Council.
• Translate service needs into clear digital strategies.
• Act as a critical advisor on business change and process improvement.

Skills

Stakeholder Engagement

Business Analysis

Change Management

Digital Transformation

Process Improvement

Job description

Job Description

Allen Lane are proud to be supporting the London Borough of Newham in their search to appoint a Business Relationship Manager on a permanent basis. This is a strategic and rewarding opportunity to shape how the Council engages with technology and delivers services across the borough. If you're an expert in stakeholder engagement, passionate about driving business change through digital innovation, and thrive in senior leadership conversations, this role is a chance to make a meaningful impact.

The role sits withinthe Delivery and Oversight tower that ensures the effective integration of delivery, risk management and strategic governance across the whole DDaT Function. If the ‘A’ in DDaT could be its own definition it would be ‘Assurance’. Delivery and Oversight is crucial to help create and drive a culture in DDaT of performance, innovation and continuous improvement and inspire new ways of working for the rest of the Council.

The role

As the Business Relationship Manager, you will:

• Lead engagement with senior leaders across the Council, building trusted relationships and shaping how DDaT can support their ambitions
• Translate service needs into clear digital strategies and ensure technology investment is aligned with Council priorities
• Act as a critical advisor on business change, process improvement and digital readiness
• Influence at all levels, negotiating priorities, developing business cases and managing expectations
• Be the key point of contact for service areas – facilitating change, solving complex issues and driving value for money in delivery
• Play an active leadership role in DDaT – supporting cross-functional collaboration, innovation and service excellence

Key skills required

As a Business Relationship Manager, you will bring:

• Significant experience of senior stakeholder engagement and managing strategic relationships in large organisations
• Strong business analysis and change management capability, with an understanding of digital transformation and service improvement
• A track record of shaping and delivering complex technology-enabled change across a range of services
• The ability to manage competing priorities, influence decisions and balance business needs with strategic outcomes
• Experience in business case development, feasibility assessment, and service design

What you get in return

A salary of between £58,818 - £71,412 plus benefits including the local government pension scheme, up to 31 days annual leave, flexible working, training opportunities and much more!

How to apply

Please submit your CV and a supporting statement of no more than 1250 words to [e-mail] by 9am on Monday 14th July

Please note that this date is subject to change and we may close the advert early should we receive suitable applications.