Information Systems Development Officer (Adults)

Rochdale Council; Greater Manchester; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Flexible hybrid work

LGPS - Local Government Pension Scheme

Generous annual leave entitlement

Learning and development opportunities

Wellbeing benefits

Opportunity to shape Adult Social Care

Job summary

Rochdale Borough Council is seeking two Information Systems Development Officers to help modernise Adult Social Care through System C. You will design, configure and improve forms, workflows and processes in collaboration with practitioners, managers and ICT colleagues.

The role involves developing system functionality, mapping business processes and creating management information to support decision making. A hybrid working arrangement is offered in this public sector environment.

Qualifications

• Experience configuring or supporting business applications.
• Understanding of business process mapping and workflow design.
• Experience gathering and documenting user requirements.
• Excellent communication and stakeholder engagement skills.
• Ability to manage multiple priorities and deliver successful outcomes.
• Knowledge of Adult Social Care systems would be beneficial.

Responsibilities

• Designing and configuring electronic forms, workflows and business processes.
• Developing system functionality to support Adult Care transformation initiatives.
• Mapping and improving business processes through system automation and configuration.
• Working with users to understand requirements and translate them into practical digital solutions.
• Supporting testing, implementation and user acceptance activities.
• Developing reports and management information to support operational and strategic decision making.
• Working with suppliers and ICT colleagues to improve integration between systems.
• Supporting digital innovation and continuous improvement across Adult Social Care.

Skills

Analytical thinking

Problem solving

Stakeholder engagement

Communication skills

Multi-priority management

Tools

System C

Liquidlogic

SQL

Job description

Rochdale Borough Council is delivering an ambitious transformation programme across Adult Social Care, supported by significant investment in digital services, business change and technology. We are looking for two enthusiastic and motivated Information Systems Development Officer to join our Adult Care Systems Team and play a key role in modernising the way Adult Care services are delivered.

This is an exciting opportunity for someone who enjoys combining technology, business analysis and problem solving to create better outcomes for residents and staff. Working closely with Adult Care practitioners, managers, colleagues across ICT, and external suppliers, you will help design, configure and enhance our core Adult Care application, System C, ensuring it supports efficient, user-focused and digitally enabled services.

About the Role

As an Information Systems Development Officer, you will support the ongoing development and optimisation of the Adult Care systems portfolio, with a particular focus on System C. You will lead and support activities such as:

• Designing and configuring electronic forms, workflows and business processes.
• Developing system functionality to support Adult Care transformation initiatives.
• Mapping and improving business processes through system automation and configuration.
• Working with users to understand requirements and translate them into practical digital solutions.
• Supporting testing, implementation and user acceptance activities.
• Developing reports and management information to support operational and strategic decision making.
• Working with suppliers and ICT colleagues to improve integration between systems.
• Supporting digital innovation and continuous improvement across Adult Social Care.
• Providing specialist application support and technical expertise to users.

About You

We are looking for someone who is passionate about technology and service improvement. You may already have experience working with line-of-business applications, workflow systems or case management platforms, or you may be looking to develop your skills in a highly rewarding public sector environment.

You will ideally have:

• Experience configuring or supporting business applications.
• An understanding of business process mapping and workflow design.
• Strong analytical and problem-solving skills.
• Experience gathering and documenting user requirements.
• Excellent communication and stakeholder engagement skills.
• The ability to manage multiple priorities and deliver successful outcomes.
• Experience of SQL, reporting tools or systems integration would be advantageous.
• Knowledge of Adult Social Care systems, System C, Liquidlogic or similar platforms would be beneficial but is not essential.

Why Join Rochdale?

At Rochdale, we are committed to using digital technology to improve the lives of residents and transform the way services are delivered. You'll be joining a supportive and experienced ICT team working on high-profile transformation programmes that make a genuine difference across the borough.

We offer:

• Flexible and hybrid working arrangements.
• Local Government Pension Scheme.
• Generous annual leave entitlement.
• Ongoing learning and development opportunities.
• Access to a wide range of employee wellbeing benefits.
• The opportunity to shape the future of Adult Social Care through technology and innovation.

Make a Difference

If you are passionate about delivering digital change, developing innovative solutions and using technology to improve public services, we would love to hear from you.

Join Rochdale Borough Council and help transform Adult Social Care through digital innovation, smarter processes and better technology.

Appointment to this post is subject to a Basic Disclosure and Barring Service check (DBS)

Unfortunately, we are unable to offer a sponsorship for this role