Information Request Officer - Police Staff

Nottinghamshire Police; Arnold; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Pension scheme

Wellbeing support

Annual leave 24 days

Blue Light Card discounts

Flexible working

Job summary

Nottinghamshire Police is seeking an Information Request Officer to join the Information Rights Team. You will manage a range of information requests, ensuring timely, accurate, and legally compliant responses.

You will work with sensitive data, apply legislation, and collaborate with colleagues to deliver high‑quality information governance services in a fast paced environment.

Qualifications

• Excellent interpersonal and communication skills.
• Strong analytical abilities.
• Keen attention to detail.
• Experience handling sensitive and confidential information.
• Knowledge of disclosure processes and information rights legislation.
• Ability to interpret and apply legislation confidently.

Responsibilities

• Handle a diverse caseload of disclosure requests (FOI, SARs, etc.).
• Process information requests in compliance with the Data Protection Act, UK GDPR, and FOI.

Skills

Interpersonal communication

Analytical abilities

Attention to detail

Legislation interpretation

Discretion handling information

Team collaboration

Job description

Information Request Officer - Police Staff

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary £30,333 to £32,613 per annum (pro rata if part time)

This is an exciting opportunity for a highly motivated and enthusiastic individual to join our dynamic and fast-paced Information Rights Team.

As an Information Request Officer, you will play a key role in supporting the delivery of an efficient, professional, and legally compliant information request service. Working with sensitive and confidential information, you will be responsible for managing and processing a wide range of information requests in accordance with the Data Protection Act, UK GDPR, and Freedom of Information legislation.

The successful candidate will be responsible for handling a diverse caseload of disclosure requests, including Family and Civil Court Orders, requests from Regulatory Bodies, Insurance disclosures, Freedom of Information requests, and Subject Access Requests. This varied role offers an excellent opportunity to develop specialist knowledge and make a meaningful contribution to the organisation's compliance and information governance objectives.

We are looking for someone with excellent interpersonal and communication skills, strong analytical abilities, and a keen attention to detail. You will be able to interpret and apply legislation confidently, manage competing priorities, and remain calm and effective when working under pressure. A flexible approach, commitment to delivering high-quality customer service, and the ability to work collaboratively as part of a supportive team are essential.

Previous experience of handling sensitive and confidential information, as well as knowledge of disclosure processes and information rights legislation, would be highly desirable. Candidates with experience of managing disclosure requests, Subject Access Requests, Freedom of Information requests, or similar information governance functions will be well placed to succeed in this role.

If you are looking for a challenging and rewarding role where you can make a real difference, we would welcome your application.

Some benefits of working for Nottinghamshire Police include but are not limited to:

• Pension scheme – We pay around double the member contribution
• Support networks and wellbeing
• Annual leave entitlement – Starting at 24 days and increasing with length of service
• Blue Light Card discounts
• Flexible and agile working where suitable

Please see attached document titled ‘Police Staff Benefits’ for further benefits and information.

Vetting Level – Management – you must have resided in the UK for at least the last 5 years, with less than 12 months spent abroad (some exceptions for those living on a UK military base).

IMPORTANT INFORMATION

All applicants will be subject to the Nottinghamshire Police Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Reasonable adjustments will be considered at a later stage for candidates successfully shortlisted. Please be aware, this will not cause any detriment or impact to your application, our aim is to support you throughout the process.

Current Nottinghamshire Police staff only: Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.