Information Governance Support Officer

The Methodist Church in Britain; Hull and East Yorkshire; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Enhanced leave package

Health and wellbeing support

Investment in staff development

Job summary

Humber Teaching NHS Foundation Trust is seeking a support post in the Information Governance Team to back the information governance programme, including risk assessments, audits, the information asset register and first-contact enquiries across multiple sites.

You will handle staff, patients and public enquiries, assist in data protection audits and reviews, and contribute to training and awareness initiatives.

Qualifications

• Degree or management qualification including people and systems management to degree level.
• Experiential learning equivalent to degree level.

Responsibilities

• Act as first point of contact for information governance enquiries from staff, patients and the public, resolving them where possible.
• Support the completion and review of data privacy impact assessments and information sharing agreements.
• Support senior staff in updating information governance policies, procedures and guidance.
• Support the development and upkeep of the information asset register, data flow mapping and annual reviews.
• Collate and prepare information for non-medical subject access requests.
• Carry out data protection audits and report findings with recommendations.
• Contribute to risk assessments and other key information governance activities.
• Provide advice, guidance and support on information governance matters.
• Contribute to incident reviews and investigations.
• Assist in delivering training and awareness initiatives across the Trust.

Skills

Interpersonal communication

Time management

Autonomy & judgement

Planning & prioritising

Teamwork

Stakeholder engagement

Education

Degree or management qualification (people & systems management)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Microsoft Teams

Microsoft Forms

Databases

Electronic diary

Job description

A support post in the Information Governance Team at Humber Teaching NHS Foundation Trust. It supports the Trust's information governance programme under the Data Security and Protection Toolkit, covering risk assessments, audits, the information asset register and first-contact enquiries. The work includes non-medical subject access requests, and the post requires commuting between several sites. Visa sponsorship is not available for this role.

What the job involves

• Act as first point of contact for information governance enquiries from staff, patients and the public, resolving them where possible
• Support the completion and review of data privacy impact assessments and information sharing agreements
• Support senior staff in updating information governance policies, procedures and guidance
• Support the development and upkeep of the information asset register, data flow mapping and annual reviews
• Collate and prepare information for non-medical subject access requests
• Carry out data protection audits and report findings with recommendations
• Contribute to risk assessments and other key information governance activities
• Provide advice, guidance and support on information governance matters
• Contribute to incident reviews and investigations
• Assist in delivering training and awareness initiatives across the Trust

What’s required

Qualifications

• Degree, or management qualification including people and systems management to degree level
• Proven experiential learning equivalent to degree level

Experience

• Understanding of work procedures and practices requiring specialist expertise, underpinned by theory or equivalent experience
• Using Microsoft packages including Excel, Word, PowerPoint, Teams, Forms, databases and electronic diary
• Proven experience of building effective working relationships

Skills & knowledge

• Working with sensitive information and handling issues diplomatically
• Broad understanding of relevant policy and legislation and how they apply to the service area
• Working autonomously, using initiative and judgement in decisions
• Evidence of expertise within a specialism
• Effective interpersonal communication
• Good time management

Other

• Planning and prioritising work effectively
• Working effectively as part of a team
• Ability to commute between various sites

Nice to have

• Post-graduate or management qualification, plus a degree
• In-depth theoretical study of a broad range of techniques and processes in the specialist area
• Specialist knowledge of work procedures and practices, underpinned by theory or practical experience
• Continuing professional development relevant to the specialist service area
• Evidence of developing specialist practice and demonstrating its impact on service change or development

What’s offered

• Enhanced leave package
• Health and wellbeing support
• Investment in staff development, with support to build existing and new skills